July edition(Paul Merchants) by Business Connect

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

A Captivating Special Edition For The Month of July There is a saying, “Life is a vibrant process of becoming.” And, it doesn’t take statistics to comprehend how travel enriches life. It can be challenging to emphasize its relevance because of its infinity. Travel has numerous advantages, including psychological and physical changes. It shapes a person’s personality and provides priceless experiences that advance a person’s professional, academic, and personal growth. In reality, it has helped me develop a transcendental level of awareness and an exploratory mindset. As editors, we are constantly expected to be curious about new thoughts, delve deeply into ideas, and uncover the most attractive options. Even though I don’t travel frequently, my short and simple excursions have helped me become freer, open-minded, self-assured, independent, a quick learner, braver, creative, and productive. Going international can help a firm expand and increase its revenue margin, just as travelling enhances a person’s potential. A business can still make money from new clients even after its domestic markets are saturated. It also makes it possible to help more people and provide service to more clients. It provides access to a talent pool with distinctive abilities and mindsets that can create a competitive edge. A business can connect with different cultures and pick up linguistic nuances by expanding beyond territorial frontiers. This enhances a company’s reputation and exposes it to overseas investment prospects. Last but not least, a company diversifies its markets and increases the stability of its revenue sources. Even though it might be challenging to seek global opportunities and the market is now quite volatile, an effective plan can help overcome these challenges and yield rewards for a business. Whether it’s travelling or going global, in both scenarios, the core entity steps up its game. With this realization in mind, our current edition puts the spotlight on a leading forex service provider. This is Paul Merchants. The company is a reputable one-stop-shop for all foreign travel, money transfers, studying abroad, and currency exchange needs. The six-page story highlights the company’s rise to prominence and how it’s holding the position of a market leader. The edition also features several prominent business entities with compelling stories. Be sure to check them out. In the end, the thing we need to understand is stepping beyond boundaries makes life worth living. Whether you are a traveler packing for your next trip or an entrepreneur planning to go global, remember the effort is worth every penny!

Indranil Roy Indranil@businessconnectindia.in

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

Business Head ASHISH KUMAR

Creative Director ASHUTOSH OJHA

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www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

Table of

CONTENT RAJNEESH BANSAL

Managing Director

Paul Merchants Limited A One-Stop Solution For All Your Financial And Travel Needs Page No. 10

SUCCESS STORY

AVIS INDIA

MBA CHAIWALA: Three times CAT failure to a Millionaire www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

FUELBUDDY

FuelBuddy’s Quest to Digitise and Democratize Fuel Delivery in India

KUNJAL INDUSTRIES PVT. LTD

PARACOSMA INC

A Shining Name Glorifying The Environment With Tech-Dri En Solutions

Where Virtual Reality Meets with Business Reality

EDUVELOCITY GLOBAL COUNSELS

HEALTH

LAUNCHPAD

Catering New-Age Learning Methodologies To The Indian Education Space...

HIGH CHOLESTEROL SYMPTOMS: The hidden warning signs that people mistake as & getting older

ARTBUZZ ADVERTISING AND PRINTING

Offering Creatively Exceptional Branding & Designing Solutions under the Supervision of Umesh Bhadane

CULTURE

PAPPYTECH SOLUTIONS PVT. LTD.

CUISINE

JAGANNATH PURI RATH YATRA: Date, History, Significance, And More

ETIMESOURCE TECHNOLOGY SOLUTIONS PVT. LTD.

A sterling brainchild of Syed Faiz Ullah; offering exemplary outsourcing solutions

A Futuristic Ecommerce Initiative, Shaping the Online Business Globally

Best Foods for Hair Growth

46 48

New Tech Arrivals that can ease your life

TECHNIQUE CONTROL FACILITY MANAGEMENT

ANAND GD The Humble Being Behind TCFM’s Phenomenal Success

UP2DATE

Be connected with the happenings around the world

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

Cover Story

Paul Merchants Limited A One-Stop Solution For All Your Financial And Travel Needs S.Paul

Chairman

Kirti Anand | Business Connect

s businesses are growing global, foreign exchange services are becoming widely evident across various segments. Be it for traveling abroad, or for sending money for your child’s education, people need foreign exchange solutions at competitive rates and in the quickest way. As a leading foreign exchange provider in India, Paul Merchants provides complete transparency in all the types of transactions through a trusted network. The company provides the utmost comfort and convenience for money transfers for you to send money abroad. You can send money overseas in the safest possible manner thanks to its extensive network of partner banks in the majority of countries. Whenever you intend to travel to a foreign country for pleasure, business, or medical reasons, the tour and travel as well as forex services offered by Paul Merchants Ltd can make your journey and stay simpler and extremely convenient.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

COMPANY OVERVIEW

It all began in 1991, when they bought a public limited business in Delhi and renamed it Paul Merchants Ltd. Over the years, the saga has evolved into the emergence of a large conglomerate with diversified interests in forex, international money transfer, financial services, travel services, which began with a few people led by Mr. S. Paul, to offer services with a difference. Paul Merchants Ltd. is a public limited company whose shares are traded on the Bombay Stock Exchange (BSE). Forex, international money transfers, tours, travel, holiday packages, flight ticketing, and other services are available through the organisation. Gold Loan, Domestic Money Transfer Services, Prepaid Cards, Digital Lending, Insurance, Satellite TV Channels, Punjabi Movies Production, and other services are provided by the Group as a whole. They are authorised to act as Authorised Dealer Category II under RBI licensing. In 2010, the company started making a significant presence in the highly promising sector of international tours, ticketing, and holiday packages under the brand name ‘PML Holidays’. The Paul Merchants group always works with the highest standards, cutting-edge technologies, and tools to develop its processes effectively and efficiently for a better customer experience. The group has 140+ branches and over 800+ employees spread across the country from Leh to Cochin. They also have over 8000 agent partner networks that help them in reaching out to the remotest part of the country.

THE JOURNEY SO FAR

Paul Merchants has evolved over time as a result of its advances in both technology and processes. The group has been working towards the digital transformation of its products and services.

Rajneesh Bansal

Managing Director

Many of Paul Merchants’ services are now available online. A fully functional payment app, ‘Paulpay,’ with an integrated Rupay Prepaid card, a B2B Insurance Portal, ‘Coverpay,’ and the Digital Lending App, ‘Vridhi,’ a fully automated ERP system for Foreign Exchange business, are among the most recent additions. Multiple regulatory permits and licences underpin the Group’s foundation, including an AD-II category licence, an NBFC licence, a Prepaid Instrument License, and an IRDAI Corporate Agency License, among others. The company’s product variety makes Paul Merchants Group a one-stop shop for all financial and travel needs. For its loan business, B2C travel, forex, and insurance portal, the organisation is working toward a core banking infrastructure. Under the Prepaid system, the ‘PaulPay’ consumers will soon be able to activate UPI for easy payments.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

“

It is important to know where your business will be within the next five years and how you’re going to get there. We’re proud to say that we at Paul Merchants have always created our business practices on integrating ethics with revenue. This has led us to success, whether in our past or present endeavours.

“

At Paul Merchants, success is a result of the value that they add for the customers. With mutual respect and a work environment where team members can help each other to grow and learn new skills, partnerships with colleagues are an important ingredient in how the business is operated at PML.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

“

Relationships are important to us. At Paul Merchants, we follow a simple principle: A satisfied customer is a permanent asset, and a satisfied employee is the base of customer satisfaction.

“

THE TEAM

Paul Merchants believes that a responsible firm should have a self-regulatory and corporate governance system in place to ensure that ethical standards and transparency with customers and business partners are upheld. The notion that everything they do as a business will definitely have an impact on all elements of society, and that it is their sacred obligation to bear responsibility for that impact, has driven them along.

Rajneesh Bansal, Managing Director, Paul Merchants Ltd., has demonstrated exceptional leadership skills, tact, and initiative in conjunction with the company’s goals and objectives. He also brought the many new businesses for the company into existence and specifically managed the strategic development of the all products and services. He is also responsible for the Finance, Marketing, IT Enhancements and other business development initiatives of the company.

The customers speak for Paul Merchants, and this is how they have distinguished themselves from the competition.

He has been actively involved in the digital transformation of the company. Under his able guidance, the company has obtained a Prepaid Instrument Licence from RBI. Rajneesh is also the president of the Association for Foreign Exchange Operators in India and Chair of the Travel and Tourism Committee of the PHDCCD, Chandigarh.

During the epidemic, every firm had to deal with a difficult situation. PML’s main difficulty was dealing with decreased demand and dwindling markets. Due to a decrease in income, people became extremely cautious about making any kind of purchase. However, as a powerful and trusted brand, the company’s first and greatest goal was to ensure that consumers’ services were uninterrupted. The company began providing services in digital formats and provided door-to-door services, allowing it to better serve customers. During the change, it launched various digital services in record time and created a slew of new goods. Using digital technologies to help scale the business was also beneficial.

Employees are the most valuable asset at Paul Merchants, according to the company’s leadership. They want to foster a culture that values diversity, innovation, compassion, and respect. They believe that having a diverse workforce improves their overall skills. In all of its branch offices, the company is proud to be an equal-opportunity employer, and does not discriminate on the basis of race, caste, religion, colour, gender, origin, or disability.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

At Paul Merchants Limited, the workplace culture promotes trust, caring, and love—a culture that encourages employees to pursue their professional goals while also empowering them to deliver their best. They promote a high-performance culture and reward and recognise it in numerous ways.

PARTING WORDS

For the emerging entrepreneurs in the industry, the stalwart Mr Rajneesh advises:

“

AWARDS AND RECOGNITION

Paul Merchants Limited has been showered with awards ever since its inception, owing to the company’s commitment to growth, and a strong dedication towards customer satisfaction. Some of these awards include:

Trend Makers- Inspiring leaders of the North 2022 by The Economic Times

•

Top Brand in Foreign Exchange & Travel Services by 94.3 MY FM

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

“

•

Form strong relationships with your customers and other people in your industry. Choosing your competitors as potential partners will have a huge beneficial impact on your business.

•

The 30 Most Trusted Brands to Watch in 2022 by Prime Insights

•

10 Most Promising NBFCs of 2021 by Silicon India

•

The Economic Times “Promising Brand of 2021”

•

Achievers of North by Times of India

•

Worldwide Achievers in Business Leader Summit by IBN7

•

Asia’s Most Trusted Company 2019-2020 by International Brand Consulting Corporation, USA)

•

Most Promising MICE Service Providers in India – 2019 by Silicon India

•

Fastest Growing Brands Pride of the Nation, Chosen by Consumers & Industry - URS Asia One

•

National Best Employer Brands-2018 (Employer Branding Institute – INDIA) Game Changer Award by Wanderlust Magazine – 2017

•

Most Promising Financial Service Provider Company of the Year 2016- by Worldwide Achievers and IBN 7

•

“Winner of Summit Programme” by American Express (AMEX) for years 2004, 2007 and 2008

•

APAC agent of the year-2011 for its distinct performance in all facets of international inward money transfer services in the entire Asia Pacific Region.

•

Business Excellence Leadership Award (by Western union) 2010 for entire APAC region consisting of 44 countries

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

Success Story

MBA

THREE TIMES CAT FAILURE TO A

SUCCESS STORY

CHAIWALA MILLIONAIRE

rafull Billore is a name well known among Indian youth for good reasons. And why shouldn’t it be?? This 22-year-old man has set up a successful business which has a turnover of Rs. 3 crores. Billore has a business of selling tea and lives in Ahmedabad where he is famous as “MBA Chaiwallah”. Let’s know his inspirational journey.

Only those people get success who have the courage to pursue their goals. Praful Billore is one of those people who have goals and the courage to pursue it. Even after failing in prestigious CAT (Common Admission Test) exams for three years consecutively, he didn’t let this failure pin him down, rather, he adjusted his way and pursued his goal in a more meaningful way.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

Millions of candidates sit for MBA admissions tests such as CAT, XAT, and MAT every year. They all sit for the exam hoping to join IIMs and securing a job in MNCs. Praful Billore was also one of them. But, after failing CAT three times, the son of a farmer from Labravda village in Madhya Pradesh, Praful Billore, chose to pursue his dream of becoming a rich man and started his own small business. He opened a chai cart in front of his dream college IIM Ahmedabad.

“Whatever you do, do it completely honestly, work hard, and success will follow. Be the greatest at what you do, whether you create shoes or sell tea. Give it your all in anything you do.” Praful motivates. The 22-year-old has 22 outlets for his company across the nation and is soon planning to launch a store abroad. He is now a crorepati. In 2020, he had a yearly revenue of more than Rs 3 crore.

Initial Struggle:

Praful highlighted the success of premium tea establishments like Chaayos and Chai Point, which started much earlier than MBA chaiwallah, asserting that a chai business will always prosper in India, however, recalling his business objective he says, MBA Chaiwallah’s objective is to cater to the general public who would want to have a cup of tea for between 40 and 50 rupees while relaxing in a café.

Praful disregarded his father’s advice to get an MBA degree for a “safe” future and started travelling to different cities in search of employment. Soon, he started working at a McDonald’s outlet. While travelling he used to talk to local people from different walks of life and learnt about their business. In this process while talking to a tea seller, he got convinced to start a tea cart. He took a loan of Rs 8,000 from his father for the sake of doing some academic course but ended up purchasing tea supplies and opened a tea cart in front of Indian Institute of Management- Ahmedabad, the college of his dreams. On the very first day, he made a profit of Rs 150 which became a memorable day for him. People naturally would get attracted towards this English-Speaking chaiwallah. “No food or beverage other than chai is consumed throughout India. I didn’t know how to make one but I knew everyone would drink it. If I wanted to start another business, it would need an investment of a minimum of Rs 1 lakh, and I didn’t have that kind of money. With Rs 8,000 in my pocket, I started selling chai roadside,” he recalls. After working for a few months at McDonald’s, the youngster started earning extra money by selling tea as well. Praful enrolled at a local institution to earn an MBA after borrowing another Rs 50,000 from his family, but he soon realised that running a business had taught him more than studying it. He left college on the seventh day and expanded his tea shop via networking with IIM students and staff.

MBA Chaiwala - The Brand:

As his small business was picking up, the local authorities destroyed his tea stall, and he was obliged to rent a small space next to a hospital to build a new one. The shop’s original name was Mr. Billore Ahmedabad, but because so many of his customers had trouble pronouncing it, he changed it to MBA Chaiwala which is the short form of Mr. Billore Ahmedabad. “If somebody asks me to prepare chai today, I will decline. It bothers me. I was struggling while I was selling tea on the street, but now I’m concentrating on growing my business,” he jokes. MBA also functioned as a metaphor for his ideal degree, and he has been selling tea under that name. At his new location, he kept introducing new strategies, like setting up a whiteboard next to a tea shop so that customers could get in touch with job seekers and workers. He used to organise cricket tournaments, ludo games as well; this offered them something fresh to look forward to every time they visited his tea shop.

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AVIS INDIA Kirti Anand | Business Connect

MR. SUNIL GUPTA MD & CEO In today’s time, people are more focused on a business that is mobile friendly following the new-age preference. The mobility solutions help businesses in reaching their height.

Avis India is the only mobility services provider in India that not only offers mobility services to its customers in India but also offers chauffeur-drive and self-drive car rentals in over 110 countries abroad through their Avis India website and mobile app.

AN OVERVIEW

Avis India is a leading mobility solutions provider especially focusing on the new-age Indians with a robust network that extends across 50 conveniently-located stations in 19 cities. They leverage their fleet of more than 7500 premium cars across the country to provide:

THE INCEPTION STORY OF THE COMPANY

Avis India started over two decades ago with 9 offices in 9 different cities. Today, it is proud of its services through 50 rental stations in 19 major business and leisure cities across the country. From the beginning, the challenge was to deliver a consistently higher quality service in an industry with low entry barriers at a compelling price to its customers. The challenge was met through industry-leading technological innovations, highly engaged employees who hold the customer at the center of their existence and leading change in the industry.

• • • •

Chauffeur-drive and self-drive cars Cars on operating lease Ridesharing/pooling services Ground transportation services for weddings and MICE • Fleet management services www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

With the passage of time, it has been successful in expanding its service portfolio which provides mobility solutions across various 20

segments. These include chauffeur-driven and self-drive cars on rent, vehicles on operating lease and ground transportation & fleet management services. The goal is to cater to the evolving requirements of corporate and retail customers across the country while delivering high-quality customer experience.To stay in step with the evolving needs of its customers, Avis India has launched various initiatives and products that include Avis CARe (a subscription-based fleet management product), employee carpooling or ridesharing with ICVs and EVs, Avis Secure Shuttle for daily commuters, Avis Flexi12 – a short duration lease, e-auction of used vehicles, etc as the future drivers of growth. The customer-centric approach aided by technological innovations has propelled the company’s revenue 6-fold in the past 10 years.

THE PROFESSIONAL BACKGROUND

Mr. Sunil Gupta (MD & CEO) – He is a B-Tech in Mechanical Engineering from IIT-Varanasi and PGDM from the Indian Institute of Management-Calcutta, followed by management development programs in Leadership and Strategy at Hult Business School, Ashridge, UK and INSEAD, Fontainebleau, France. He has worked with leading MNCs in India across financial, consumers & business services and FMCG such as Hindustan Unilever, Thomas Cook, and Kuoni. His skills in the areas of brand building, new business development and business restructuring have helped in the creation and execution of strategies that have delivered high growth and profitability to diverse businesses. For the past couple of years, he has been passionate about the development and deployment of unique IT solutions for customer management and automation of business processes. In the 10 years that he has led Avis, the company’s revenue has grown six-fold, IT solutions have transformed the company and Avis has become a leader in mobility solutions in India, being the No. 1 car rentals and No. 3 operating lease Company.

COPING UP WITH THE LATEST TECHNOLOGY

Technology is driving innovation in almost every sector in the world including travel, which is increasingly becoming a technology-driven activity. Players in this space are leveraging advancements like artificial intelligence, machine learning, and big data to enhance the experience of the travelers. For a smooth technological

transition, Avis has been consistently innovating to improve its product and services portfolio and make customer access and processes seamless and smooth. Avis India has built a safe and scalable business model with technology as the main pillar. It offers unique features in its mobile app that powers all types of bookings worldwide, an e-Rental Agreement provides real-time and GPS-based capture of time and mileage to ensure transparent invoicing to customers and a special focus on women safety is provided through an in-use call-in protocol for all its lady guests through its24X7 Avis Secure Desk. Besides, all their cars come equipped with 2 levels of GPS for real-time tracking and a dedicated assistance button for personalized travel experiences.

INSPIRATION FOR THE COMPANY AND HOW CAN THEY INSPIRE OTHERS

There are many commendable leaders from whom one can get inspiration for their diverse competencies. The one name that comes forward is Satya Nadela, who was pivotal in helping to shift the image of Microsoft from a dominant tech company to a collaborative workplace that listens to customers and engage positively with regulators worldwide. The transformation of Microsoft from a “closed” provider of operating systems to a giant in the cloud through Azure is truly inspiring. Remaining true to one’s values, beliefs and convictions are important. And what is equally important is to be seen consistently following them in diverse scenarios and situations, at work and outside work. This is the only way to ingrain values in the company’s culture.

FUTURE PROSPECTS OF THE COMPANY

It has already achieved leadership in the mobility space in India. The customer’s expectations and preferences are changing and the mobility industry is undergoing huge disruption. Thanks to its customer-centric approach, adaptability to change and the leveraging of technological innovations, it is well-placed to stay in step with its evolving customers. This will not only sustain but strengthen its leadership position in the mobility space.

ACHIEVEMENTS AND MILESTONES OF THE COMPANY

In the past 10 years, their revenue has grown six-fold on the back of rapid growth in the car rental business, the acquisition of new businesses like the chauffeur-driven service for Emirates First Class and Business Class passengers and the launch of operating lease, fleet management, and employee ridesharing services. A significant development came after the launch of their Avis Mobile App. It provides digital access to customers seeking its mobility services and is designed to seamlessly deliver a holistic mobility solution to its users across the globe. Both in 2019 and in 2020, Avis India has been ranked as India’s No 1 car rental company by World Travel Awards. CSR INITIATIVE

Avis India has taken a CSR Initiative named “Go Green”, to protect the environment through the plantation. Its employees are also encouraged to give back to society by volunteering their time for some charitable activities. In 2019, the total number of manhours spent in such voluntary activities exceeded 2000.

A MESSAGE TO THE READERS OF BUSINESS CONNECT MAGAZINE

As a leader in mobility, its first appeal to the readers is to give the highest priority to personal safety on the road. On a more general note, being adaptable and open to change, having a bias for action over endless data analysis, and having employees who keep the customer at the centre of all their actions is a recipe for success. 21

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

THE

LEADER

BEHIND AN ADMIRABLE

COMPANY 2022

Umesh Bhadane

CEO, ArtBuzz Advertising

ArtBuzz

ADVERTISING AND PRINTING

Offering Creatively Exceptional Branding & Designing Solutions under the Supervision of Umesh Bhadane

Puja Bhardwaj | Business Connect

THE BEGINNING OF ARTBUZZ ADVERTISING & THE JOURNEY SO FAR…

As they say, “Every story has some moving phases and many ups and downs, and that makes the story interesting.”

ArtBuzz was conceptualised as a design studio in 2010 and after a decade it has grown to become full-fledged advertising and a marketing partner with a stunning strategy. The inception purposed to become one of the most proven marketing solution providers with committed operations, quality solutions, and a versatile solution range for desired results. www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

ArtBuzz grows year by year in terms of clientele, team strength, and experience. Though there are many ifs and buts, and difficulties, the experience of working in diverse industries builds the firm’s confidence and it achieved numerous milestones on the way. 22

marketing professional & marketing consultant to various startups.

ith the continuous shift into the digital world, the industry is showcasing a desperate need for updated advertising strategies; creating a long-lasting impact on the consumer has become more significant than ever.

Establishing his business venture, ArtBuzz Advertising in 2010, Umesh has presented a onestop destination for all advertising & designing needs of brands—be it Digital Marketing, Graphic Design, Video Promotions, or Space Design.

Harnessing the power of Creativity and Technology through unconventional and unique techniques. A brand that is creating turmoil in the advertising landscape. ArtBuzz Advertising and Printing continue to be one of the most creative brands offering best-inclass solutions and excellent marketing, advertising, and design experiences. The man behind the idea – Umesh Bhadane, CEO, ArtBuzz Advertising is an experienced industry professional with over 17 years of experience as a

MORE ABOUT THE VISIONARY

Prior to his entrepreneurial tint, he was working in the film industry at big banner movies like – Race 2, Kanchi, Players, All the Best, Luck, Blue, and many more with Mr. Ashish Ranade and Mr. Narendra Rahurikar.

Umesh Bhadane holds a bachelor’s degree in Fine Arts - Specialisation in illustration. He is highly skilled in conceptualization and brand making. In the key position of CEO, Umesh set the footprints for ArtBuzz Advertising in the market and successfully spearheaded the company to make it a full-fledged advertising agency.

Umesh brings to the table comprehensive experience in Design & Marketing Strategy and implementing these strategic inputs in real-time projects to meet the brand’s objectives.

“

We are here to make a stunning marketing strategy for you. Just come up with the problem, and we have the solution for you!

EXCLUSIVE SERVICE PORTFOLIO

The creative venture is spearheaded towards its mission of developing result-oriented solutions through a quality, customer-centric approach, and profitability. ArtBuzz Advertising has created an infrastructure to offer its comprehensive range of services portfolio including Strategy Design, Digital AV Media, Event Branding, Office Space Design, and more to brands looking for a one-stop platform for creative design & advertising solutions.

ARTBUZZ ADVERTISING’S DIFFERENTIATORS

ARTBUZZ ADVERTISING WORK CULTURE – WORK TOGETHER, LEARN TOGETHER & BUZZ TOGETHER

The brand’s uniqueness is what drives its clientele to approach the firm is its innovative range of effective solutions. The Pune-based agency acknowledged a gap for a good marketing service provider so tried to help brands connect with the audience.

ArtBuzz Advertising is a team of passionate and workaholic youngsters who are always ready to take the challenge, learn new things and come up with some outstanding solutions. Here, new projects are considered as the way of new learnings and new experiences. Every project is just like an Art of an artist!

Umesh Bhadane and his team believe in doing things differently. Working as a marketing partner; the team customise solutions as per the client’s exact needs and delivers high-value results. The team believes that simple and clear solutions are more effective than complex ones. And that is why they assure to maintain simplicity and clarity in their every solution.

They aspire to make a difference and are always ready to rejuvenate as per the new market demand and believe to work together, learn together, and buzz together.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

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eduVelocity

CATERING NEW-AGE LEARNING METHODOLOGIES TO THE INDIAN EDUCATION SPACE...

Kirti Anand | Business Connect

hile the ongoing Covid-19 pandemic has displaced major business sectors in the country, the pandemic also served as a blessing in disguise for higher education and consulting services which infused innovation into an industry that wasn’t involved in digital practices. As more and more overseas education players are shifting towards digitization, eduVelocity has earned the supremacy by disrupting the conventional flow of the industry as well as by adopting new methods of catering to Indian students who continue to express the dream to “study abroad” to pursue higher education both at the undergraduate and master’s levels.

In 2015, eduVelocity began with three students and three team members; now, seven years later, it is an organization of around forty team members that serves numerous clients across 9 different countries via its two offices at Delhi and Chandigarh. Mr.Vinu Warrier, EV’s founder and Managing Partner, established this startup with a vision to guide students acting as their study abroad partner and help build their career through the well experienced and dedicated experts comprising the team. What makes the journey incredible is that EV is the only service provider of its kind that offers an all-inclusive, personalized engagement of up to three years, focusing on working with high school and undergraduate students across three different areas: life skills development; profile development; and admissions and scholarship application.

writing work, portfolio guidance and reviewresearch paper development; and, from A-Z of the overseas university application process until acceptance of an admissions offer, including scholarship applications.

EV VERSUS OTHERS

eduVelocity has established itself as a student-focused, completely transparent, completely personalized, completely professional, completely inclusive, and completely successful overseas education counseling organization powered by process, quality, and outcomes rather than by personalities, profits, and paid promotion. EV is an organization dedicated to match education-seekers with their best-fit programs and universities across the globe… EV is neither an “agent” or a “coaching centre” or an immigration consultant… an organization with zero financial conflict when it comes to the student’s best fit and student’s interest… an organization where geographies become irrelevant both in terms of where the student is based while being engaged with EV, or where they head to, overseas, afterward.

As far as numbers are concerned, eduVelocity holds an impressive record with admissions offers for about 200 different programs for both UG and PG students from more than 500 esteemed universities situated across 19 different countries, namely – US, Canada, UK, Australia, New Zealand, Japan, Singapore, Hong Kong, Italy, Spain, Denmark, Netherlands, France, Switzerland, Germany, Finland, Czech Republic, Ireland, and Sweden. Currently, the brand has its hands full with a great tally of students enrolled with them till 2025. The average outgoing class size of EV is more than 100 students and presently, about 400 to 500 students are working on their dreams under the team members’ supervision and guidance. EV’s team of counselors, most of them with master’s degrees in such fields as psychology, counseling, and child and human development, assist both undergraduate and graduate overseas university applicants through services that include psychometric testing; aptitude and career counseling; profile building activities like Model United Nations, Debate competition, research publications and conferences, service and non service initiatives, academic competition/ olympiads, paid learning activities, summer schools, internship opportunities, online learning programs, www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

From the brand’s training and fulfillment models, to counselor qualifications and quality, to personalized processes, to completely transparent, collaborative relationships with students, parents, third-party entities, and the universities from across the world who visit EV offices every year to speak to students. eduVelocity has the most scalable, student-centric, process- and knowledgedriven, geography-agnostic, financially conflict-free fulfilment model in this industry.

SERVICES OFFERED BY EV

We help high school, UG, and PG students make “bestfit” education and career choices for themselves across the world, and in India. To achieve this, the students are handheld throughout their journey with EV. The counseling process involves life skill sessions with counselors to

understand the student’s interests, talents, academic aspirations and provide counseling accordingly; plan profile-building activities; and then conduct a thorough program review session to zero in on the right program and university choices with consent of the student and parents.

ACTIVITIES

THE FINAL GOAL IS ATTAINED THROUGH:

EV counselors provide students the opportunity to build confidence and gain hands-on experience through assisting them in building portfolio/ CV/ resume building, arranging internships and research projects, community service activities as well as helping in preparation for MUNs, debates, Olympiads, various workshops, summer school programs and other online activities.

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Our team focuses on various activities required to build a strong and impressive profile for a competitive application to the student’s best-fit programs/universities as well as aid in personality development.

PSYCHOMETRIC TESTING

We offer standardized psychometric testing to school students (enrolled with EV/non-EV), along with one-onone counseling to help them make subject choices to suit their aptitude, thus leading to career choices that prove successful in the future. The sessions are virtual or inperson depending on circumstances.

OVERSEAS ADMISSIONS AND SCHOLARSHIP MENTORING

As a special engagement, we offer life skills and personality development training, activities for profile building and admissions guidance for our students and encourage them to explore the multitude of career viable options available in today’s world as well as prepare them for their overseas experience while pursuing higher education.

The admissions team guides students to choose their “bestfit” programs, countries, universities, along with providing complete assistance during the application process for admissions and scholarships. Not only do our counselors identify the “best-fit” overseas universities and programs for students, they assist in SOP writing, interview preparation and pre-departure orientation.

LIFE SKILLS

ACHIEVEMENTS & ACCOLADES

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MENTORING FOR OVERSEAS ADMISSIONS

Life skills sessions (individual/group) are conducted by using standardized tests and scales to assess various aspects of life skills i.e. thinking, social, emotional skills based on the WHO mandates.

Sessions will be taken on the basis of the psychometric test report and the results of the self-awareness sessions. We will help establish individual identity and become self reliant; enhance critical thinking, problem solving, and decision making; help develop self-awareness and emotional intelligence; strengthen communication and interpersonal skills; promote responsible behavior; identify short-term and long-term life goals; and sensitize them towards diversities that exist in the environment around us.

Life skills team also helps in stream and course selection. Mock tests for standardized tests like SAT/ACT/IELTS/ TOEFL will be offered as well.

Awarded the Outstanding Personality/Grooming Classes@ International Education Summit and Awards 2020 Awarded the “Best Education Counselor of the Year” -Mr. Vinu Warrier @International Education Awards 2020 eduVelocity’ class of 2021, comprising 106 students received more than 574 admissions offers to programs ranging from the STEM fields, to the social sciences and humanities, to film-making, music, the fine arts, other performing arts, as well as such uncommon, cutting-edge fields like interaction design, music business, business design, fashion marketing, the culinary arts and hospitality management, and sports administration, with a combined scholarship amount (largely merit-based) of slightly over USD 5.4Million (approximately 40 crores)

FUTURE ENDEAVORS

eduVelocity’s prime objective, amidst the rapidly growing but highly disorganized education sector, is to become a credible brand of trust and quality; EV believes that a diversified Higher Education future product, service, and revenue opportunities, both domestic and international will emerge directly as a result of such brand building. The team is planning to raise funding for investing more in technology, increasing the client servicing capacity by expanding the team and reaching out to more institutions in different geographies i.e. starting its operations in the UAE and the GCC countries as they have a significant client base and institutional connections in Dubai. Furthermore, they are also in discussion with individuals and organizations in Nepal, the US, Canada, and Sri Lanka for the outreach and marketing initiatives for client acquisition.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

Culture

Jagannath Puri Rath Yatra

DATE, HISTORY, SIGNIFICANCE, AND MORE

ndoubtedly one of the greatest and most well-known Hindu festivities is the Jagannath Rath Yatra. This year, beginning on July 1 and concluding on July 9 with Bhauda Yatra, the annual event will last nine days. The Rath Yatra festival in Puri, Odisha, celebrates the journey made by the gods Lord Jagannath, Lord Balabhadra, and goddess Subhadra in their three chariots to the Gundicha temple, where they were born.

Jagannath Rath Yatra: Date and Timings:

According to the Hindu calendar, the Jagannath Rath Yatra 2022 will be observed on Friday, July 1. (Dwitiya Tithi). This year, Dwitiya Tithi will begin at 10:49 am on June 30 and remain till 1:09 pm on July 1, 2022. The entire schedule for the 2022 Jagannath Rath Yatra is as follows: • The Jagannath Rath Yatra will begin on July 1, 2022 (a Friday), and the gods will begin their trip to the Gundicha temple. • Tuesday, July 5, 2022: Hera Panchami (First five days during which deities reside in the Gundicha temple). • Sandhya Darshan, Navami Darshan, or Adap Mandap Darshan on July 8, 2022. a blessed occasion when devotees can visit and worship to all the gods. • Saturday, July 9, 2022: Bahuda Yatra (The period during which the deities return to their home). • Sunday, July 10, 2022: Sunabesa (The period during which all the three deities reside back in the Jagannath temple). • Monday, July 11, 2022: Aadhar Pana (A ritual during which a special drink is offered to the holy chariots). • Tuesday, July 12, 2022: Niladri BJ, a unique rite performed at the conclusion of the Jagannath Yatra.

History and Significance:

The history of the Rath Yatra is surrounded by several myths. According to a tradition, Lord Jagannath makes a yearly pilgrimage to the Gundicha temple with his siblings Subhadra and Balabhadra as per a vow made to queen Gundicha, the wife of King Indradyumna, who was responsible for the construction of the Puri Jagannath shrine. According to legend, Lord Vishwkarma carved the current sculptures of Lord Jagannath, Lord Balabhadra, and goddess Subhadra from a wood log and placed them in the temple, also known as Gundicha temple. It took several months, and while Lord Vishwakarma was working on the god sculptures, Queen Gundicha unlocked the temple entrance and Lord Vishwakarma left, leaving the statues unfinished. Since then, according to legend, Lord Jagannath and his siblings only leave the temple once a year to go to their birthplaces, as promised to queen Gundicha. The present-day Gundicha shrine bears the monarch’s name. The distance between the main temple and the Gundicha temple is around 3 kilometres.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

After spending eight days in the Gundicha temple, the deities embark on their Bahuda Yatra, or return journey, on the ninth day. The day the three presiding deities of the Puri Shri Mandir arrive to the temple following the Bahuda Yatra is referred to as Niladri Bije. Niladri Bije marks the conclusion of the Rath Yatra celebration. Niladri Bije will take place this year on July 12. The majestic chariots are pulled by thousands of worshippers who assemble at Puri. Only once a year, according to popular belief, does Lord Jagannath, the Supreme Being who rules over the entire universe, emerge from the temple to see his followers who are unable to enter. The Rath Yatra has great significance for those looking for “moksha.” It’s said that anyone who pulls, touches, or simply catches a glimpse of the idols atop the chariots pulled by the gods will be saved.

Rituals:

The Gundicha Temple is prepared for Lord Jagannatha’s comfortable stay by his followers before the Rath Yatra. For Lord Jagannatha, his brother Balabhadra, and sister Subhadra, three distinct chariots aWre prepared on the day of the yatra. In order to get there, a large crowd pulls the chariots of all three. The chariots of Lord Balabhadra, Lord Jagannath, and goddess Subhadra are each given the names Taladhwaja, Nandighosha, and Darpadalan, respectively. The servitors in a customary procession known as Pahandi Bije carry the deities to the chariots on the Rath Yatra day. The chariots are then cleaned thoroughly by the king of Puri, also known as Gajapati and Lord Jagannath’s first servant. During this event, the ritual of sweeping the chariots also takes place which is known as Chhera Pahara. Following this ceremony, the worshippers draw the chariots towards the direction of the Gundicha shrine.

Final Words:

Finally, the Pahandi rituals for the Rath Yatra of Lord Jagannath started in Odisha’s Puri. This time devotees are allowed to participate in the Rath Yatra after a gap of two years following the Covid pandemic. Expecting the huge crowd in Puri, Odisha Police have made foolproof security arrangements.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

eTimesource Technology Solutions Pvt. Ltd. A sterling brainchild of Syed Faiz Ullah; offering exemplary outsourcing solutions Kirti Anand | Business Connect As a mushrooming consulting enterprise, eTimesource has carved a niche for itself in the consultancy space. As a one-stop store to offer top-notch solutions, the company effectively caters to the demands of a complex & dynamic workstation. Under its service parasol, exclusive IT and BPO Services are availed to the clientele that majorly belongs to the USA, Canada, UK, Australia, Europe, Middle East and Asia. It has been certified by #startupindia which is an exemplary initiative of the Government of India. It has been granted certificate no. DIPP73997 by Ministry of Commerce & Industry, Department for promotion of Industry and internal trade. Mr. Syed Faiz Ullah is the Founder of the company and has been leading it at the forefront as the CEO. Being the guiding light for eTimesource, he is ensuring his brainchild with exponential growth. In terms of IT services, eTimesource’s forte lies in developing high-end solutions in the segments including Website Development, Software Development, Software Testing as a service, Mobile Development, etc. On the other hand, regarding the BPO Services, they have made their name at the global level for delivering the matchless end-products that flow directly to the bottom line in HR Services, Recruitment Services, Digital Marketing, Accounting and Finance, Back Office Support, Procurement, Customer Service and Tax Preparation and Compliance Services. For them, their secret key to a thumping success is leveraging processes by the effective usage of technology to catapult the growth and retain the business potential for its clientele. The dynamic company assists the client organisations to meet their aspired organisational goals by offering them worldclass outsourcing services alongside syncing with the appropriate industry standards. Its foundation has been laid with an unfaltering vision to raise the bar of service standards in the outsourcing domain by offering exceptional quality and value-added services to its respective clients. WHERE RELIABILITY, INTEGRITY AND FAIRNESS ARE THE INBUILT ELEMENTS In today’s competitive business environment with high standards of services, integrity becomes a vital element for inspiring business leaders. To survive and thrive in the cut-throat competition, honesty and www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

SYED FAIZ ULLAH | Founder & CEO reliability play a prominent role. eTimesource firmly believes in never to compromise with its integrity and promises to offer unequalled quality and committed services to its clients. When it comes to commitment, they believe it goes beyond a head game and requires sheer actions. It is something that can allow enterprises to ensure repeat business and reputed names in the relevant market. Undoubtedly, eTimesource always sticks to its adamant commitment to deliver excellence to its esteemed clientele. Moreover, team eTimesource believes in building trust through accountability and ownership. “Accountability is reinforced by the trust as we don’t want to disappoint our esteemed clients. When business leaders assume ownership, they treat their clients’ projects as their own,” asserts the Founder. They avidly take ownership of their client’s business and act as an extension office that empowers their client’s vision to create impact and enhance profitability. To them, the client’s priorities are at the core of their business philosophy. Furthermore, their business definition majorly relies upon the quality of the products or services. They incessantly try to offer quality services to Startups, SMEs and Fortune 500 companies for exemplary end-results. “We implement our business processes in line with established best practices and go beyond the limit to fulfill our trust obligations,” quotes Syed Faiz Ullah. 30

ENSURING BEST-IN-CLASS SERVICES With its dedicated efforts towards exemplary quality management, the company is procreating tailor-made, excellent solutions that can align with business requirements and growth. Impassioned towards developing wealth for associated parties (vendor and subcontracting firm), team eTimesource ensures financial security and relevant benefits for every single investment made by the partner ‘party’.

SYNERGY WITH TECHNOLOGICAL ADVANCEMENTS Backed by more than a decade of enriched industry experience, they are well aware of delivering world-class services to targeted clients. Their perception of the client’s business prospects enables them to carve result-oriented and effective plans. “By leveraging our knowledge about the client’s business, we’re able to create world-class solutions that demand more than just the latest technology,” states the CEO.

The company has over 15 years of cross-industry expertise in catering bespoke services to its targeted audience where optimization of business operations has always been its foremost agenda. Moreover, they assure enhanced customer experience with co-managing support throughout the lifespans of the contracts. Owing to its adept team of IT and NonIT professionals, eTimesource curates innovative offerings that perfectly align with one’s requirements and business workflows.

Fundamentally, they aim to develop innovative solutions that can harmonize with the client’s requirements effortlessly alongside incorporating the workflows as per the client’s demands. The team relies upon an elegant philosophy ‘either you grow or stagnate, there is no middle ground, so we leave no stone unturned to learn something new’. Determined to dedicate their services for continuous learning and improvement, they pay intense heed to enhance an organization’s capabilities and credibilities by utilizing techtrends in the market.

“We streamline the client’s business processes and improve workflow, assess the whole operation from top to bottom while identifying areas of improvement. Our committed team is ever-ready to fulfill the client’s requests,”

EMPLOYEE-ORIENTED CULTURE At eTimesource, thrives a culture where the team is the topmost priority. The management always propagates an ecosystem to support a perfect work-life balance. In this direction, they ensure a lighter schedule during the vacation season and plan frequent trips in the holidays. Alongside this, they focus on the team’s development where holistic development is facilitated while ensuring suitable training sessions for the employees, prioritizing career advancements internally.

says eTimesource.

A MAGNIFICENT BUSINESS MODEL Undoubtedly, we are living in an on-demand era where we aspire for stuff at the moment only. The company’s business model strikes out as it addresses 2 prominent shifts in the outsourcing industry- IT and BPO services.

Adhering to the ‘Team-first culture’ that instigates employee engagement, the company has been setting the benchmarks in the relevant space. They avidly believe happy employees are the most productive individuals who can ensure a satisfied customer base.

The professional solutions produced by the team are the sheer outcomes of resourcefulness, competence, quality, knowledge, attitude and collaboration, they put in every pursuit. Their business primarily sustains on reputation and sound integrity where they aspire to sync with the client’s objectives and offer solutions that escalate life-long learning and personal & corporate development. Moreover, Team eTimesource fervently comprehends that each client is unique and every business is different that emphasizes the customization of outsourcing solutions.

Team eTimesource firmly believes in pursuing what they love to do. By being relevant to the industry, they are consistently chiseling better future prospects for themselves and their clients too. They have envisioned to outstretch their service verticals in different nations across the globe.

A DOSE OF MOTIVATION BY THE FOUNDER One of the most important factors for entrepreneurs is motivation. A business isn’t always celebrating achievements or booming with profit So, stay motivated! Creating a personal goal is as important as we breathe. Always prioritize document specific goals in mind and objectives you want to achieve with the values you wanted to live by. Read the success stories of triumphant entrepreneurs. Focus on your mental health. Engage in activities that motivate you. Share challenges with your loved ones. Reward yourself for every achievement. Sleep well, yes you read it right! Remember the reasons that you have chosen to become an Entrepreneur: You want to be your boss and create your projects. You want the opportunity to convert your passion to grow a business.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

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FUELBUDDY FUELBUDDY’S QUEST TO DIGITISE AND DEMOCRATIZE FUEL DELIVERY IN INDIA GAUTAM MALHOTRA Managing Director

Kirti Anand | Business Connect

Currently, the services offered by FuelBuddy can be classified into three segments:

As category creators, FuelBuddy is the first in the country to start a new segment, and the journey has been an arduous one. The team’s first obstacle was negotiating the rules, and they collaborated with the various government departments to realise their vision. The Ministry of Petroleum and Natural Gas, DPIM, and NITI Aayog all provided them with tremendous support as they worked together to get the required approvals to distribute fuel to clients in India.

PRODUCTS

he journey of FuelBuddy began in 2017, when the founders Adnan Kidwai, Divij Talwar and Gautam Malhotra joined efforts in looking for opportunities to create something disruptive. It was with this vision that FuelBuddy was set up. The objective was very clear: to become the top energy distribution company in the country by making tech the centre of all its endeavours.

Most of the consumers in India were unfamiliar with this notion, and that became another hurdle to be crossed. “In the beginning, we had to spend a lot of time convincing the consumer that, indeed, fuel can be delivered to their doorstep. We devised a unique selling proposition that we used to communicate our value to the customers,” the Managing Director Mr Gautham Malhotra said. Finally, with the support of teams on both the operational and business sides, the company has been able to overcome all its challenges and maintain a leading position in the market.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

DOORSTEP DIESEL DELIVERY

The customers can place orders through the FuelBuddy app or website. From the moment of ordering till delivery, customers can track the order. Its state-of-the-art smart refuelers are equipped with a multitude of tech to ensure reliable and safe delivery. Customers can demand spot checks of quality and quantity, which can be performed before each delivery. SMART TANK – Smart tank is a customised fuel storage solution for customers looking to augment their existing fuel storage capacity. Especially useful for customers who run emergency backup systems. DIESEL ON TAP (DOT) – Custom fuel storage, monitoring and dispensing solution designed for fleet owners. They can use the FuelBuddy DOT solution as a replacement for fuel stations. DOT offers all the convenience of a fuel station with an additional benefit of avoiding dead mileage and an assurance of right quantity and quality. BUDDY CAN - Available in the capacity of 20 litres for emergency usage for apartments, offices, and vehicles

FRANCHISE

FuelBuddy offers multiple franchise models for enthusiastic individuals looking to start a fuel delivery business in their city. FuelBuddy provides all tech, marketing, sales, and accounting support to franchisees. The franchise opportunity is available across India

OPERATIONS, VISION, AND STRATEGY

provide the OTP after which delivery begins. There are multiple payment gateways which customers can choose based on their convenience. All invoices are digitally signed and delivered to ensure no tampering of the document. Smart Tanks and DOT are IoT enabled devices. All information is available on the mobile or web dashboard and can be accessed from anywhere over the internet.

FuelBuddy started its operations in the NCR region with one fuel delivery vehicle and a handful of customers. Over the past three years, it has expanded rapidly. It has now delivered nearly 6 crore liters with operations in over 80 cities with new cities being added every month. In April 2021, FuelBuddy completed the acquisition of MyPetrolPump (a fuel delivery startup based out of Bangalore). This enabled them to expand their coverage and reach newer cities especially in the southern part of India.

KEY OFFICIALS FOUNDING TEAM Gautham Malhotra – MD Education - MBA from Manchester Business School, UK Experience: Diverse experience in Operation, Corporate Strategy & Finance and Merger & Acquisitions. Experience in IT and Telecommunication, Construction and Manufacturing Industries.

FuelBuddy provides services to a wide range of customers. Its key USP is ensuring transparency in the supply chain. “Our processes ensure that not a single litre of diesel is “missing” from the order. This is a highly valuable proposition not only for industries or fleet owners (who use Diesel as main input for their operation) but also for commercial buildings and housing societies who use diesel for their backup generators. Another key feature that differentiates us from our competitors is our coverage. Our services are available in 80+ cities and we can begin operations in a new city in less than three working days. This has helped us to serve numerous national clients with operations in multiple cities.” FuelBuddy offers a single vendor solution for multi-site customers, removing all paperwork and manual reconciliation.

Adnan Kidwai – CEO – Global Business Education - Accounting and Finance major from Purdue University, Indiana Experience: Over 16 years of work experience. Worked with Ernst and Young, Chicago in Assurance and Advisory Business Service in Banking and Capital Markets. Divij Talwar – CBO Education - MBA from Regents College, London Experience: Over 16 years of work experience. Worked with Ernst and Young, Chicago in Assurance and Advisory Business Service in Banking and Capital Markets.

FuelBuddy’s vision is to become the preferred doorstep energy distribution and mobility partner for business as well as individuals. They want to make the process of procuring fuel digital. The fuel supply in the country is currently limited to very few OMCs. FuelBuddy wants to provide people with alternative options so they can make informed decisions on procuring fuel. The current process ends with just procurement, but FuelBuddy provides value added services which start at the supply of fuel. In line with its strategy, it has now started expanding its product range. Along with Diesel, we currently supply Bio-Diesel and Industrial oil, and would soon add lubricants to its product category. Its plans are to include CNG and EV batteries to its product portfolio.

NON – FOUNDING MEMBERS Neeraj Gupta Education - MBA(Finance): IMI, Belgium; PGDBM (Finance and Marketing)- IIPM Experience: 20+ year’s experience with top organisations like Ford India, Nissan Group, Barclays, ICICI Bank, Tata Motors in Sales, Marketing, Sales Finance, Auto Insurance, Channel, Relationship & Network Management

ACCOLADES

TECH - CENTRIC APPROACH

Technology is the backbone of the company’s operations. All its vehicles are tracked 24x7 and visible to the office team via dashboard. The inlet and outlet are locked with Proprietary e-locks. Every time when the locks are accessed a notification is sent to the dashboard. This ensures no fuel is removed from the vehicle without knowledge or entry in the system. The delivery process is fully automated. Once the customer places the order, it is auto assigned to the nearest vehicle. The vehicles reach the delivery location and customers can

“

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Most Admired & Preferred On-demand Delivery Emerging Unicorn for Groundbreaking and Innovative Technology Facility Management Leaders Association

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Best Operating Company of the Year Award - #Time2Leap National Awards – MSME edition

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Prestigious Brand of Asia- 2021-22 – BARC Asia

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Most Promising MSME – IAF

MESSAGE FOR FUTURE ENTREPRENEURS Based on my experience, I would advise that one should believe in certain fundamental

values, which we do at FuelBuddy as well. Apart from this, I believe every new leader should practice constructive entrepreneurship, which involves creating things, managing them, and collaborating with people in order to spread one’s own ideals to others. To be a successful professional leader, one must have excellent communication skills, which is a crucial characteristic to possess. Develop a product or service with a focus on the needs of your consumers in mind. This will help your business build strong relationships with your clients and, as a result, succeed in the market. - Gautam Malhotra (MD) 33

”

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

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KUNJAL INDUSTRIES A SHINING NAME GLORIFYING THE ENVIRONMENT WITH TECH-DRI EN SOLUTIONS Gulshan Parveen | Business Connect

EXCLUSIVE COMPANY PORTFOLIO

AVINASH SINGH

Managing Director

he American entrepreneur, blogger, and author, Eric Ries has quoted, “A startup is a human institution designed to deliver a new product or service under conditions of extreme uncertainty.” This is the era of startups; the world is witnessing some excellent inventions and beyond imagination, business models presented by startups. The Indian Government ‘Startup India’ scheme promotes the impeccable growth of the country by encouraging the entrepreneurs to build something new, something unique, and something Swadeshi. Business Connect has been a great appreciator of the ‘Startup India’ scheme and has a great history of featuring numerous leading startups in our portfolio. And here again, we are back with another top-notch tale of enthusiasm and passion via presenting the story of Kunjal Industries Pvt. Ltd. Our editorial team had an interesting and joyful virtual session with the leadership panel of the company. The leading executives and MD of the company, Avinash Singh shared numerous less-known facts about the company. Avinash also shined some light on his entrepreneurial journey so far. We truly hope and desire that this fascinating read will surely add some extra value to the lives of our global readers and will motivate them. We would be delighted to find out if the particular reader will encourage people to break their barriers and chase their dreams.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

Giving a detailed introduction of his journey so far, Avinash asserts, “I have completed my MBA Graduate in 2011, and after completing my study, I joined my family business which was in Varanasi in October 2011. My father engaged in the battery business where he wholesaled many different brands of batteries and supplied batteries to the retailer. I remembered in 2015 I was thinking to start my own business in different fields. Many ideas come to mind, but unfortunately, I can’t plan my business in better ways because to start any there are lots of challenges come in ways like planning, administration, funds, and manpower so I found the different schemes of government where I can change all these challenges into opportunity, so I finally plan to start E-waste business with the help of government schemes. We started this business to fulfilling the needs of recycling e-waste management. As currents days we know how the different kinds of pollution challenging us globally. Among the total variants of pollution, one of them is E-waste pollution. We are planning the E-waste recycling business for this problem in some manner. One more thing we have to add is that we are planning to recycle especially PCB, which occurred from e-waste. As we know there are different kinds of PCB globally.

We are planning to recycle Tier 1 PCB & Tier 2 PCB, where we extract more objects in these types of PCB. After some time, we are also planning to expand our business in a global manner where we can purchase raw material from the global market and also sell our product in the international market.” “The company heads forward with its values based on benefits for society, government, science & technology. This means we can create more jobs, a nature-friendly process, and obey government laws and processes based on science & technology. The company vision is clear that we are directly connected with different kinds of IT companies, government institutions, PSU & also an international market for the purchase of raw materials. We are planning to enlarge our startup in part of the country (India), where we set up four major E-waste recycling plants in India. We get the raw material from the local market as well as import also. Strategies can change according to the situation. These days see in India, where numbers of start-ups start in different sectors in the market with their life-changing ideas. We get this idea when the government focuses on one nation, one product, vocal for local, one nation, one tax, and many other motivational ideas. And specially, Atam Nirbhar Bharat. In the current times, we see how China is forced to buy their cheap product, which is low cost. After that, we plan to start our venture for which we make ourselves independent.”- Avinash Singh.

R&D IS THE KING

No doubt! R & D is one of the most significant aspects of the growth of the industry. With the help of R&D, “We can know how we extract product & after recycling the PCB how we get the best quality product. R & D is an important part of any kind of business especially in our industry. R&D useful for different kind of department like Purchase department, process department, recycling department etc,” says Avinash.

WHAT SO KUNJAL?

SPECIAL

ABOUT

The team of Kunjal evaluates that the E-waste problem has become a major problem or challenge for the market, society, government as well as nature also. Avinash adds, “Because, at present, we see after every two months their new technology surprises us by their function & size. As we know new technology comes with new challenges. So, the problem will have become bigger problems in this era. So we can try to solve these e-waste problems in some efficient manner.” Moreover, the leadership team of the company truly believes in diversity and inclusion throughout the organization. They scale the success ladder at a brisk pace by creating a unique portfolio that includes: • Create a cluster in the department to promote the company vision & mission • Focus on quality work • Run employee remuneration program • Develop training programs etc.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

High

Health

M CHOLESTEROL symptoms

The Hidden Warning Signs That People Mistake As ‘Getting Older’

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

ajor health problems are linked to high cholesterol. The primary cause of major illnesses such as cardiovascular disease, peripheral arterial disease, coronary artery disease, and stroke is the accumulation of plaques built on by the presence of excessive amounts of cholesterol in the body. High cholesterol is commonly referred to as the silent killer since it has no symptoms. There are no outward and direct indications of an increase in cholesterol levels in the body. However, if cholesterol level stays high consistently, it clogs up the arteries that supply blood to the extremities and this can cause symptoms. The phenomenon is called peripheral artery disease (PAD) and can cause mild leg pain named as “claudication.” People generally credit this type of mild leg pain to “getting older and slowing down” There are some other signs of less blood flow in the lower limbs: • loss of leg hair • foot ulcers that don’t heal Recurring leg pain while doing exercise is also a significant sign. As per health experts, many people mistakenly think that it is just a part of getting older, but it doesn’t get digested why an otherwise healthy person should feel leg pain.

Why is It Problematic?

Cholesterol is vital for many bodily functions but this fatty and waxy substance is extremely lethal if it exceeds the normal

level. Cholesterol plays a critical role in creation of cell membranes and hormones. While deciding whether a person has excessive cholesterol or not, mostly two types of cholesterol are analysed. They are low density lipoproteins (LDL), often known as “bad cholesterol,” and high-density lipoprotein (HDL), also known as “good cholesterol,” There are triglycerides in the body which are used as a stored energy source. Triglyceride levels rise in the body while not in use, which raises your chance of developing heart disease.

Gender

Women who have reached menopause or are over 55 tend to have LDL cholesterol levels that are lower than those of males. The HDL cholesterol levels of males are typically greater than those of women.

Normal Cholesterol Level

The amount of low- density lipoproteins, high density lipoproteins, and triglycerides are taken into consideration when calculating the total cholesterol level. LDL cholesterol levels have to be under 70 milligrams per decilitre under ideal circumstances. When it comes to low density lipoproteins, a range of 100 to 130 milligrams per decilitre is considered normal for those who do not have any risk factors. The Harvard study states that “It also affects how much cholesterol is present in high density lipoproteins. Stroke, heart disease, and atherosclerosis are more likely to occur in people with levels below 40 mg/dL. A triglyceride level of less than 150 mg/dL is generally regarded as a desirable target.”

The Signs of High Cholesterol Level

Diet

Heavy cholesterol levels are known to be influenced by diets high in cholesterol, saturated fat, and trans fats. The majority of animal and full-fat dairy products as well as some oils that are solid at room temperature are rich in saturated fat.

Typically, high cholesterol doesn’t show any symptoms until it causes a medical emergency, such as a heart attack or stroke. Such types of heart disease take place only when high levels of cholesterol have led to fatty plaque buildup in the arteries. This results in narrowing the arteries and altering the composition of the arterial lining, which is also known as heart disease. High cholesterol damages the heart over time, and early warning signals of a damaged heart, if discovered in time, can assist in receiving medical care as needed: Watch out for following red flags: • Chest Pain or angina • Nausea • Numbness • Difficulty in speaking • Fatigue • Blood pressure rising

Exercise

Causes and Risks Factors Heredity

Ways to Lower Cholesterol

You are also more likely to have high cholesterol if your family has a history of heart disease or high cholesterol.

Age

Everyone’s risk of high cholesterol rises with age due to age-related metabolic changes, particularly how the liver eliminates LDL cholesterol from the blood.

Moderate to vigorous exercise can raise HDL cholesterol levels and reduce LDL cholesterol particle size, making it less hazardous.

Obesity

Obesity is associated with increased levels of triglycerides, HDL cholesterol, and LDL cholesterol. Body mass index (BMI) over 30 is considered as obesity. Although those who are overweight or obese according to the BMI scale are more likely to have high cholesterol, high cholesterol can also afflict those who have a lower BMI.

Diagnosis

Your cholesterol level may be determined by a quick blood test known as a lipoprotein profile. Triglycerides, a kind of blood fat, are often reported along with your total cholesterol, LDL cholesterol, HDL cholesterol, and triglycerides. You must refrain from eating or drinking anything other than water for at least 9 to 12 hours before the test when you’re ready for it. Some cholesterol tests, however, do not call for fasting. Consult your doctor to check this. In order to stay healthy and not let cholesterol make you feel old, you must do the things that prevent the cholesterol level getting high. Get into following activities to keep the high cholesterol level at bay. Lifestyle Change: Smoking and drinking have adverse effects on overall health and not indulging in them prevent high cholesterol and heart disease. Regular Exercise: Experts recommend that adults should get at least 150 minutes of moderate-intensity aerobic exercise every week. Healthy Diet: Avoid red meat and full fat dairy products as they have saturated fats that raise total cholesterol. Instead go for vegetable oils, oats, beans, oily fish, avocados, and other foods which raise HDL cholesterol levels while lowering LDL cholesterol.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

20 MOST PROMISING

ST RTUPS

TO WATCH-2022

PAPPYTECH SOLUTIONS A FUTURISTIC ECOMMERCE INITIATIVE, SHAPING THE ONLINE BUSINESS GLOBALLY to identify opportunities on a global scale, we expanded our scope of offerings and moved beyond service providers to offer drop shipping, data-driven global sourcing, and the creation of sales channels, which gave rise to our other verticals.”

PAPPYTECH’S EXCLUSIVE SERVICE PORTFOLIO

JAY RAJPAL

KARAN DHAROD

DIRECTOR

Puja Bhardwaj | Business Connect ne of the Most Promising Startups to watch in 2022, revolutionising the industry as a futuristic eCommerce solutions provider, Pappytech Solutions has carved its unique stance, disrupting the market by empowering & redefining e-commerce businesses. It is a 360-degree eCommerce company borne from the transformation in the e-commerce landscape during the pandemic. By the end of 2021, Karan Dharod and Jay Rajpal incepted Pappytech Solutions in Mumbai. Backed by its two visionary leaders and innovative team, Pappytech is significantly growing as an enabler for a simplified eCommerce ecosystem, creating global value for domestic and international brands with technology and data-driven strategies. Further talking about the inception story, the leading man apprised, “We began by offering Pappy E-tail services; after conducting in-depth research and data mining

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

Pappytech was envisioned as a global end-to-end eCommerce player and a gateway for brands encompassing innovative approaches toward filling and simplifying the gaps in eCommerce, thus creating value for all stakeholders. Being a 360-degree E-commerce consultancy, it offers a diverse set of services. The main verticals are as below: PAPPYMART - Millions of items from international brands are available in virtual and physical stock in India because of PappyGlobal. The millions of products in its product line, which are chosen using technology and data mining, connect India to the rest of the world. In this era of globalisation, they satisfy the demand for products much desired in India but are nevertheless unavailable at reasonable prices made feasible by effective logistics setups. TRANSFER PRICE - Pappymart enables online sales for these customers without the hassle of online sales by selling products from Indian unregistered/ composite GST dealers/producers on Pappymart.

GATEWAY TO INDIA - Pappymart makes it possible for foreign brands to access Indian markets without the hassle of setting up shop there. Without investing in setups and infrastructure, the highly trafficked accounts of Pappymart sell the goods of the multinational brands in India.

marketplaces are emerging, travel and the digital penetration of technology and social media opening up global demand with customers are factors requiring the team to constantly engage with R&D daily to evaluate purchasing patterns and need to drive sales and create value.

PAPPY E-TAIL - When a customer does not have an online presence or cannot increase sales and growth on online marketplaces like Amazon, Flipkart, etc., Pappy E-Tail manages the end-to-end online eCommerce business on their behalf.

KEY ADVERTISING STRATEGIES

Talking about their advertising strategies, Karan Dharod shared, “We utilise a blend of conventional and targeted ways. We are successfully spreading the word and creating a buzz with the values we have built. In addition, we can use data-driven R&D to find new brands and products that fit our vision, and mission and approach them one-on-one. Technology-enabled targeted pricing and advertising through various channels and effective content-based marketing drive product sales on marketplaces.”

THE INNOVATIVE WORK CULTURE & LEADERSHIP AT PAPPYTECH

PAPPYLON - Products and combos of products of Pappy e-tail customers are sold on all pappye-tail customer accounts, thus driving increased traffic and enabling online B2B Sales under the brand Pappylon without any additional stock or infrastructure investment.

Being a small, dynamic company, there is a clan culture of equality and excellent teamwork that fosters outstanding ideas and personal development for team members. The organisation has generated appealing listings and assured that the sales are data and market-driven as per demand, thanks to the talent and creativity of its employees.

PAPPYCART (IN THE PIPELINE) - The idea for PappyCart was sparked by a cross-functional compilation of data from the company’s several verticals. Anyone may launch an online business without investing in inventory or infrastructure, thanks to an online marketplace that lists dropship products from Indian brands. The products offered on Pappycart.com by customers of Pappy retail and Pappymart.

At Pappytech, leadership focuses on producing value at each process level. To oversee the process, they establish cluster teams with members from different majors. No matter the hierarchy, all levels foster the development of ideas and the identification and resolution of problems.

HOW THE FUTURE SEEMS FOR PAPPYTECH

On online stores like Amazon, Flipkart, and others, anyone may create an account. Purchase listings for millions of products at a discounted price from pappycart.com, copy the listing to their account and begin selling.

Pappytech has grown well in the last few months. Now, the company plans to expand globally, connecting various geographics where one can find the best of products from distinct brands all over the world at their fingertips.

IMPACT OF COVID ON THE STARTUP ECOSYSTEM

They are one way to increase the nuclear fulfilment centres on a domestic as well as international scale, where several offices in various regions across time zones will help manage inventory, and optimise cost, thus being competitive at a global scale and attracting and creating value by generating more clients and enabling the launch of Pappycart after hitting the milestones enabling everyone to be a digital entrepreneur without the need of any financial investment.

Hailing from a background in sales, marketing, and logistics since over a decade, Pappytech founders have witnessed a shift in the startup ecosystem. The leading team believes that entrepreneurs have realised that to survive and prosper, one must keep up with the dynamics and complexity of a changing environment, identify genuine problems, and offer straightforward solutions. The complexity and surety of success have become incredibly dependent on the sophisticated technology and algorithms that recognise these issues and deliver data-driven, straightforward answers. The pandemic’s effects served as a stimulus for these concepts!

ACCOMPLISHMENT ON THE WAY

Within the seven months of its operations, the firm has successfully sold more than 35000 American goods under various brands and product categories and facilitated growth for several domestic brands by establishing their online verticals. It raised its first round of angel investment of 1.5 cr (INR 15 million) on May 22.

PAPPYTECH’S INSIGHTS ON THE SIGNIFICANCE OF R&D

Pappytech is actively reducing geographic barriers and enabling the right items to reach clients at the right price using data mining and advancing technology.

The recently launched B2B Pappylon model excited the customers with additional value creation. The core of value generation is an internal algorithm team that continually improves market analysis, data mining capabilities, and campaigning.

Being listed on marketplaces like Amazon, etc., and being able to generate sales on these marketplaces are two completely different things. Marketplaces are ever-evolving, newer focused

CLOSING WORDS FROM THE LEADER

“Each entrepreneur’s individual experience serves as a valuable source of advice. One must also keep in mind the impact of data in situations when instinct and experience play a significant role. Today evidence-based decisions and strategies are the need of the hour; I urge everyone to use the technology and data available as guidance tools in their strategic objectives.” – Jay Rajpal - Director of Pappytech. 41

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

Cuisine

Who doesn’t admire long, shiny and thick hair? They not only enhance your looks but also are a sign of good health. Each strand of hair is made of cells that contain tough protein called keratin. To make your hair long and strong, the keratin must be nourished with minerals and vitamins. We have enlisted a few foods which can help you maintain the health of your hair and keep them strong and healthy. Read on! HERE ARE SOME FOODS WHICH ARE GOOD FOR YOUR HAIR. 1.

SWEET POTATO

Have dry hair that has lost its radiance? Sweet potatoes are high in beta carotene which is a beneficial antioxidant. The body converts beta carotene into vitamin A. This helps to prevent dry, lifeless hair. It also stimulates the glands in your scalp to produce sebum, an oily fluid that maintains your hair from drying out. Other foods that contain beta carotene include carrots, pumpkin, cantaloupe, and mangoes.

2. EGGS

Eating eggs will fulfil your needs for protein and iron. The B vitamin biotin, which promotes hair growth, is abundant in them. The loss of hair can be caused by a lack of this vitamin. Fingernails that are brittle can also be strengthened with biotin. Since eggs are a great source of biotin and our hair is primarily formed of protein, it’s crucial to eat plenty of these foods. Try them scrambled in avocado oil for an added nutritional boost, or enjoy them hard-boiled for a delicious alternative.

3. GREEK YOGURT

Yogurt is great in taste and enhances the nutrients in every diet. What makes it different from regular yogurt is its high protein and less sugar. Its protein gives your hair their structure. Greek yoghurt also contains a component that promotes hair growth and blood flow to the scalp. It is known as pantothenic acid or vitamin B5 and may even prevent hair loss and thinning. Your hair and skincare product labels may list pantothenic acid as an ingredient.

4. SPINACH

An excellent source of vitamins A and C, iron, folate, and other essential elements, spinach is a leafy green vegetable that’s great for your health and good for your hair. The development of hair may benefit from vitamin A. However, if taken in overdose, it might result in hair loss. Eating meals high in this essential nutrient should allow you to obtain all the vitamin A you require.

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You may get up to 20% of your recommended daily intake of vitamin A from a cup (30 grammes) of spinach. Further, iron, which is necessary for the development of hair, is abundant in spinach. As oxygen fuels your metabolism and supports development and repair, iron helps red blood cells transport it throughout the body.

LEGUMES

Lentils and beans are legumes, which are rich in biotin, zinc, iron, and other nutrients that are good for hair. St. Surin-Lord writes that biotin “strengthens the structure of keratin, which constitutes the hair, skin, and nails.” It strengthens hair and increases its thickness and resistance to breaking. If you’re a vegetarian or vegan, legumes are a fantastic source of protein.

6. OYSTER

These are zinc-rich. You may lose hair, even in your eyelashes, if your diet is deficient in this element. Zinc is necessary for hair-building cells to function at their peak levels. Beef, crab, lobster, fortified cereal, and other seafood also contain this mineral.

CITRUS FRUITS

Citrus fruits should be a part of your diet since your body needs vitamin C to absorb iron. Nutritionists advise consuming one lime every day to get your recommended daily intake of vitamin C. To solve your problem, just prepare a cold glass of nimbu paani (with honey or a healthy substitute for refined sugar). Oranges are another option. Also, vitamin C is necessary for the synthesis of collagen, which strengthens the capillaries that link to the hair shafts and ensures a steady supply of nutrients and rapid hair development.

8. NUTS

Nuts are delicious, practical, and full of nutrients that are vital for healthy hair development. For instance, an amazing ounce (28 grams) of almonds supplies 48 percent of your daily vitamin E requirements. They also offer a variety of B vitamins, zinc, and essential fatty acids. Any of these vitamin deficiencies have been associated with hair loss. In addition to promoting hair development, nuts have been associated with a number of other health advantages, such as lowered risk of heart disease and inflammation. Because of this, nuts are a great and simple addition to your diet.

9. AVOCADO

Avocados Are Vitamin-Rich. Vitamin E enhances blood flow and makes follicles function more effectively to encourage hair growth.

FINAL WORDS

Additionally, it keeps the balance of the oil and PH levels, which if out of balance can block hair follicles and prevent hair growth.

Everything you eat affects your overall health. Hair is no exception. If there is a lack of essential nutrients e.g., iron, biotin, protein, fatty acid and vitamins like A, B, C, D & E, it will reflect through your hair as hair loss or slow hair growth.

Avocados contain a lot of heart-healthy monounsaturated fats and are a fantastic source of vitamin E. You may incorporate it into a green smoothie or your morning salad.

10. CHIA SEEDS

Luckily, we have so many foods, some of which suggested in the list above can help you maintain the health of your hair and keep them thick, shiny and healthy. In case you think you lack the right nutrients for hair, start adding these foods in your diet daily.

Chia seeds are a fantastic superfood if you want to maintain good hair development since they are high in protein, (healthy) fat, and zinc. Moreover, they are rich in antioxidants, which help prevent early aging symptoms like hair loss. To reach your goal, add a teaspoon to your overnight oats or your morning smoothie.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

Paracosma Inc Where Virtual Reality Meets with Business Reality Kajal Dobhal | Business Connect

n its brand-new edition, Business Connect Magazine (BCM) presents the inside stories of a few most trusted AR/VR companies. One such company Paracosma Inc. is an AR/VR design, consulting and systems integration company that has made an exceptional mark in the relevant industry owing to its matchless services (content creation, application development, and project implementation). In a virtual coffee session with our team, Ken Ehrhart, Founder & CEO, walked us through the company’s exclusive strategies to maintain the trust of its diverse clientele. BCM : Please walk us through your company profile and offered products/services. KEN EHRHART : Paracosma is an Augmented and Virtual Reality Solutions Provider founded in 2016. We offer AR/VR Application Development as well as 3D Content Creation Services, including photorealistic modeling, digital twin creation, and 360 video production and distribution. We currently have 75 employees across our US headquarters, Japan sales and technology office and Nepal development center. BCM : Our Team has recognized Paracosma as one of the “10 Most Trusted AR/AR Companies 2021”, how do you view that selection? KEN EHRHART : As a Solutions Provider, our business is dependent on the success of our clients, on the success of the work we do for them. In this case, Trust refers to the Trust our clients place in us to solve their business problems and deliver our services at both the highest quality and most affordable pricing. We are honored that this recognition follows on from being recognized as one of the “10 Most Trusted AR/VR Companies in 2020” and one of the “20 Most Trusted AR/VR Companies 2019”. We would be disappointed if we were not meeting this standard of Trust consistently year after year. BCM : Some might say “Trust” is a subjective term. How do you quantify and measure Trust? KEN EHRHART : We think the simplest way to measure customer trust is whether our clients become repeat customers. If they had a good experience with our company and the quality of our services, then they Trust that we will continue delivering on our promises and they continue as a customer. In 2018, 37% of our revenues came from repeat business with existing clients. In 2019, 78% of revenues came from repeat business. And, in 2020, fully 97% of our business came from repeat business from existing customers. This expansion of repeat business has also been in the context of great growth. From 2019 to 2020, revenues from repeat business with existing customers increased 95%. We view this as a clear validation of the Trust our customers place in us.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

BCM : That is remarkable. With a SAAS or other subscription business we expect to see client retention driving recurring revenue. But, it is exceptional to see a Services business in which such a high proportion of business is repeat business. Generally, it is thought that Services businesses reset to zero each year. What is your secret to growing recurring revenue? KEN EHRHART : Our success in growing recurring revenue comes from both the high value of our service, our high quality at low prices, but also the value, the return on investment (ROI) that our clients derive from AR, VR and other 3D solutions. As long ago as 2016, when we founded Paracosma, surveys showed that of the business enterprises that had tried AR or VR, all or virtually all of them intended to continue or increase their adoption. We find this very much to be the case, that once clients see the value of AR/VR and 3D, they accelerate their use. Once our clients begin a successful proof of concept with us, they continue to a pilot and then full deployment. Also, demand for many of our services, such as 3D model creation is often an ongoing business requirement for our clients, it is not a one-time need. In some cases, our repeat-client business scales as fast as we can hire and train artists and engineers. BCM : When commentators assess the health of the AR or VR Industry they often look at headset sales or hit video games. How do you view the health of the industry?

KEN EHRHART

KEN EHRHART : Years ago, I think we would have weighed some of the same factors. Even last year we saw supply-chain constraints at the start of the pandemic that reduced headset availability just when some hit games became available. Yet, by the end of 2020, the Oculus Quest 2 headset was recognized as a huge success and we have seen the Quest ecosystem expand with numerous hit games and apps. Yet, we have found our business propelled by a broader business trend. We find that businesses, technology and computing generally are undergoing a shift from 2D systems to 3D. This is reflected across all industries. From 3D printing to self-driving cars, most sectors are enabled by moving to 3D computing. Similarly, part of our business is replacing traditional studio photography with renders of photo-realistic 3D models and entire scenes made from those models. This produces a huge ROI completely independent of the adoption of AR and VR. We are also using 3D game engines to create simulations of the real world, so we can generate synthetic images and videos for training machine-vision deep learning AI (artificial intelligence). We see business and growth opportunities well beyond AR and VR headset adoption.

CEO, Paracosma Inc. improve upon and expand upon what we have already done for our clients. We want to advance with them to the next better way of doing things. BCM : Customer Trust is built over time. What is your value proposition for first-time clients? KEN EHRHART : Because of our large team and 5 years of experience, we really offer a one-stop shop for AR, VR and 3D services such as modeling. We can create good looking models of food as well as the AR application to display the models to clients ordering in a restaurant. We can offer a machine maintenance AR application that seamlessly displays 3D spatial information. We can go from concept to realization for a 3D communications app. We can deliver a three-day, three-venue international film festival in VR as well as Virtual office campuses. And, no matter what service we are delivering each client will know that our goal is their long-term success, because we seek to have their repeat business over many years and many projects.

BCM : How do these big changes in technology impact client Trust?

BCM : What is your advice for new companies and entrepreneurs just starting out? How do they build Trust?

KEN EHRHART : Every potential client has a preconceived idea of AR and VR. Often that image or vision is beyond what current technology is capable of. From our earliest customer conversations we find ourselves assessing whether or not the customer’s vision is possible. Can it be achieved with existing technology? Is it theoretically possible but needs to be developed? Will it need to wait for future innovations? Being honest about what is possible, allows us to join with our clients on a journey. We can deliver what is possible today as well as plan a roadmap that encompasses their full vision in the future. This also becomes the foundation for long-term repeatbusiness relationships, because that journey plays out over time. Similarly, we are constantly striving to innovate and push the limits of what is possible technologically, because we want to

KEN EHRHART : Customers want to be treated with respect. Begin with Trusting your clients. Trust that they can understand the technology options and participate in choosing the best solution for their problem. Trust that they can understand why each service requires the time or money commitment you specify. Be clear about what is or is not possible. Then deliver on your promises. Clients who have found success in working with you will want to continue to build on that success, both for their business and yours. Our clients want us to be successful because they recognize that the stronger we grow the more effective we can be in meeting their needs. 47

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

BMW G 310 RR motorcycle has been launched in India on July 15. India is the first nation to welcome the third and latest member of the highly successful BMW 310 model series. This bike is available at the dealerships of BMW Motorrad India. The BMW G 310 RR has been jointly developed by BMW Motorrad and its associate TVS Motor Company. BMW G 310 RR is locally manufactured in India by TVS Motor Company in Hosur along with BMW G 310 R and G 310 GS. BAYERISCHE MOTOREN WERKE AG (BMW) Luxury vehicles company • Owners: Susanne Klatten, Stefan Quandt • Subsidiaries: BMW Motorrad, BMW M, Alpina, MORE • Founders: Karl Rapp, Gustav Otto, Camillo Castiglioni, Franz Josef Popp • Founded: 7 March 1916, Munich, Germany www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

G310 RR key highlights Engine Capacity

313 cc

Transmission

6 Speed Manual

Kerb Weight

174 kg

Fuel Tank Capacity

12 litres

Seat Height

811 mm

Max Power

34 bhp

Engine Type

Water-cooled, single-cylinder 4-stroke engine, four valves, two overhead camshafts, and cam followers, wet sump lubrication

Max Torque

27 Nm @ 7700 rpm

No. of Cylinders

Cooling System

Liquid Cooled

Valve Per Cylinder

Starting

Self-Start Only

Fuel Supply

Fuel Injection

Bore

80 mm

Stroke

62.1 mm

Compression Ratio

10.9 :1

Emission Type

bs6

The new motorcycle looks similar to the TVS Apache RR 310 and gets the iconic BMW Motorrad livery with red and blue colours. The bike also sports a stickering pattern. Here’s all you need to know about the new BMW G 310 RR. FEATURES AND SAFETY • Riding Modes - Track, Rain, Sports, Urban • Adjustable Windscreen - Yes • Additional Features - Castor - 107 mm, Steering head angle - 65°, Ride by Wire • Passenger Footrest - Yes • Display – Yes It will get twin projector headlamps, an LED taillamp, an aerodynamic design language, etc. Moreover, it will be offered in signature BMW colours. The G 310 RR will get a 5.0-inch smart TFT instrument cluster. BMW G 310 RR: ENGINE AND GEARBOX The newly launched BMW bike G 310 RR will be based on the TVS Apache RR 310 and they will share design elements, features and, even the powertrain. It will have two projector headlamps, an aerodynamic design, an LED taillamp, etc. The G 310 RR will include a 5.0-inch smart TFT instrument cluster. PRICE AND AVAILABILITY The BMW G 310 RR will be offered in two variants. The ex-showroom prices are as follows: • The BMW G 310 RR - INR 2,85,000 • The BMW G 310 RR Style Sport - INR 2,99,000 At this price, it will rival the TVS Apache RR 310, KTM RC 390, Kawasaki Ninja 300, etc. Pre-booking for this has started. One can book it online on the official website of the company or by visiting their nearest BMW Motorrad India dealership.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

ANAND GD

The Humble Being Behind TCFM’s Phenomenal Success Indranil Roy | Business Connect

he facility management sector is rapidly growing in India. Since the last decade, the dynamics of this service has aided sustainable growth across industries. Whilst ensuring the safety and hygiene of employees, the reduction of carbon footprints during project development to transition too is noteworthy. Constructions appear when an architect translates aesthetic ideas into reality that represents luxury and panache. Hiring a professional facility management firm ensures the dream lasts the sands of time. But, behind the optimacy are ingenious minds, who oversee day-to-day operations and uphold the culture of a business. In simple words, it is a COO (Chief Operations Officer), who shoulders everyday operations to ensure overall excellence. COO is usually the second-incommand in a business foundation and undoubtedly one of the highest designations. While other labels like CMO, CTO, CFO, etc. have a focused responsibility, a COO has to oversee all of them. In other words, COO can be compared - to the Chief Of Staff in Naval Command! But despite having such a prominent role, COOs are often perceived with ambiguities regarding their duties. Being the second-in-command, he needs to carry out the CEOs decision and ensure every idea and concept sees development. Business Connect Magazine recognizes the day-to-day ordeals of a COO and through its upcoming edition, “COO of the Year 2021”, aims to empower their importance. Featured below is the story of Anand GD, COO of TCFM (Technique Control Facility Management), one of the fastest-growing Facility Management providers in Pan India. Having around 2 decades of experience in overseeing operations, Anand has been integral in TCFM’s expansion that grows over new business horizons. A PAN-INDIA ORGANISATION TCFM is a 100% owned subsidiary of Embassy Services Pvt. Ltd. (ESPL), one of the largest and trusted names in Facility Management with a lineage of over 25 years. TCFM took its first step in 1995 in Europe and with the emerging opportunities forayed into the Indian Market in 2009. Since then, ESPL and TCFM have worked in tandem to provide manpower solutions to a large clientele. Considering the expertise, scalability, and forecasted demand for professional FM services, ESPL bought a 100% stake in TCFM in 2016. From there on, TCFM’s journey has only been onward and upward. The Company is serving over 150 clients spanning an area of over 70 Million sq. ft. Pan India. Its services address all

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

ANAND GD

COO, Technique Control Facility Management

genres of real estate in commercial, residential, co-working, hospitality, retail, education, medical, energy, industrial & warehousing segments. It has employed over 7000 professionals - trained on severe modules that build competency in housekeeping, technical & engineering services, disinfection, several, pest control, and landscaping amongst others. TCFM is also technologically integrated for its day-to-day operations which gives them an edge over competitors and allows the pursuit of FM with a data-centric, predictive, and prescriptive model of operational delivery.

people well enough so they can leave, “Train treat them well enough so they don’t want to! GUIDED BY AN AMBITIOUS LEADER

- Richard Branson.

”

The phrase summarizes how Anand pursues the people management ordeal for TCFM. He believes that empowering the employees with education, mechanized tools, and upskilling programs allows for a steadfast workforce. As the COO, he supervises all the administrative and daily operations at par with the core values. Simultaneously, he implements his expertise in mechanization and automation of multi-faceted processes. Anand’s long-standing exposure has helped in keeping TCFM at the forefront of providing safety, hygiene, and business continuity at spaces. Post pandemic the demand for Professional FM has become more evident, Anand’s leadership will guide TCFM to seek and procure this demand.

His instrumental leadership has rewarded TCFM with a 7000+ manpower spread across 14 cities, from a base of 3000, that too within just one year of 201920. The workforce is exceptionally diverse and comes from all walks of life. While the core team consists of experts in their field, many of their staff on the ground come from very simple backgrounds with simple qualifications. But, their USP lies in the ability to learn and grow. TCFM, not only provides the job, but also an education and a uniform – all of which contribute to deserved respect. What makes the organization more complacent is that the value of the person is constantly communicated and recognized through regular R&R programs and platforms. This makes everyone in the TCFM family feel grateful and look forward to their day at work. FACTORS KEEPING THEM AT THE FOREFRONT The facility management industry is a very conventional business formed upon conventional values. Here, it is important to adhere to the changing compliance norms and standards to be at par with the global market. TCFM has a full-fledged SSG team (Specialist Services Group), which keeps the Company in touch with compliances and statutory bodies. It manages properties that are certified by global bodies such as LEED, IGBC, BSC, CII, etc., thereby adhering to globally acceptable levels for processes and best practices in Facility management. R&D plays an integral part in keeping the Company updated with operational innovations. Deep investment in research and development helps them with the automation and mechanization of services. Utilizing customized technology tools enables TCFM with a predictive and prescriptive methodology to manage large volumes of assets spread across large areas. This includes monitoring assets and their consumables such as diesel, energy, etc., to tracking manpower and the status of customer complaints. These technical competencies allow clients and facility managers to run entire operations over a tab from anywhere across the globe with high proficiency. A VIRTUOUS WORK CULTURE Just like its prolific business model, TCFM has a wholesome work culture. “When the intentions of respect and welfare are are pursued right from the start as the founding values of the organization, it coherently resonates to reach the end customer with the same intention”, asserts Anand. Since its responsibility encircles health and wellbeing to customers, the ethic helps maintain a 98% client retention rate. Also, TCFM has well-defined tasks and KRAs formed upon analysis of data, which helps them set realistic targets. “Our motivation strategy is simple - Don’t designate tasks that are not achievable, ensure that tasks given are completed, scrutinize when not, provide more support and training so that it can be”, acknowledges Anand. The Process is repeated and remarkable performances are rewarded accordingly. Employees further enjoy access to education, upskilling opportunities, and growth. This allows them to feel content and look forward to a long career at TCFM.

A HELPING HAND TO SOCIETY While upscaling the efficiency of companies through FM solutions, TCFM keeps a hawk’s eye on societal concerns. It provides routine housekeeping and sanitation to over 17 govt. schools in Karnataka and sponsors underprivileged children in Govt. schools. After these children complete graduation in the affiliated institutes, they get an opportunity to work at TCFM upon completing a onemonth training program. TCFM stands proud for having 5 such students from the two training courses conducted. They are now employees having a good pay slab coupled with a respectable designation. TCFM also worked actively with the BMC Mumbai on a drone disinfection drive to eradicate mosquito breeding grounds and trained the govt. on efficient housekeeping of the COVID relief centers. SHOWERED WITH ACCOLADES AND MILESTONES Over the period, TCFM has attained phenomenal growth and laid several landmarks on its path. In 2017, it delved into Mechanized cleaning services and in the next two years expanded its services Pan India. In 2020, it entered into aerial disinfection & fumigation services raising the bar to Specialist Engineering Services. The year span 2019-20 has been spellbinding for it achieved a CAGR of 110%! TCFM has also been featured under ‘Top 20 Housekeeping Service Providers amidst COVID-19’ by the Corporate Review Magazine in 2020. LANDMARKS THAT LAY AHEAD

With technology assisted manpower becoming the obvious trend that epitomizes efficiency, TCFM is leading the arena with competent innovation and proptech tools that drive excellence in operational delivery. With time, it aims to integrate more of digitalization and contactless processes that drive efficiency, safety and scale. “Our vision for 2021 is to double our manpower count across the country which is currently at over 7000. We will drive this growth with a strong focus on technology and automation. Proficient men and innovative machinery will help us deliver quality IFM services to acquire a huge chunk of the growing FM market.”

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

NEW GST RATES COME INTO EFFECT:

COMPLETE LIST OF ITEMS BECOMING MORE EXPENSIVE After the implementation of the GST Council’s rate hike decision, customers will have to pay more for household items, hotel rooms, banking services, among others from July 18. The decision was taken by the GST Council, the highest decision-making body on the levy of Goods and Services Tax, chaired by Union Finance Minister Nirmala Sitharaman and chaired by representatives of all states and union territories. Some items are set to attract the Goods and Services Tax (GST), while the tax expenditure on some is set to come down as a series of decisions of the GST Council takes effect.

GST RATES CHANGE: WHAT WOULD GET MORE EXPENSIVE

Unlabeled, Unpacked, and unbranded goods continue to remain exempt from GST. • • • • •

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Pre-packed, labelled food items like atta, paneer, and curd – 5% GST Hospital rooms with rent above INR 5,000 – 5% GST Maps and charts, including atlases – 12% GST Tetra packs. – 18% GST Fees charged by banks for the issue of cheques (loose or in book form) – 18% GST Tax rates on products such as printing, writing, or drawing ink; knives with cutting blades, pencil sharpeners, and paper knives; LED lamps; drawing and marking out instruments will be hiked to 18% from 12% earlier. The solar water heater will now get 12% GST as compared to 5% earlier. Services such as work contracts for bridges, roads, railways, metro, effluent treatment plants, and crematoriums too will see tax going up to 18 percent from the earlier 12 percent.

www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA

GST RATES CHANGE: THINGS THAT WOULD GO CHEAPER • • • •

From July 18, tax on ostomy appliances, transport of goods, and passengers by ropeway will be reduced from 12 percent to 5 percent. Hiring trucks, and freight, where fuel cost is included, will now attract a lower rate of 12 percent as against 18 percent. The exemption in GST on the transportation of passengers to and from the northeastern states and Bagdogra will be limited to economy class only. Electric vehicles, whether fitted with a battery pack or not, will be eligible for a concessional GST rate of 5 percent with effect from July 18.

KERALA BECOMES INDIA’S

FIRST & ONLY STATE TO HAVE ITS OWN INTERNET SERVICE Chief Minister Pinarayi Vijayan on Thursday (July 14) said Kerala has become the first and only state in India to have its own internet service. According to a report in news agency PTI, the announcement came in the wake of the Kerala Fiber Optic Network Ltd, an ambitious IT infrastructure project of the Kerala government to make the internet accessible to all in the state, receiving the Internet Service Provider (ISP) license from the Department of Telecommunications.

KERALA State of India • • • •

Governor: Arif Mohammad Khan Capital: Thiruvananthapuram Population: 3.46 crores (2018) Chief Minister: Pinarayi Vijayan Kerala was the first state to declare access to the internet as the basic right of citizens. Kerala State IT Infrastructure Limited, which oversees the project, has invited Expression of Interest (EoI) from local Internet Service Providers who are capable of providing last-mile connectivity.

The chief minister said that with this, the project, envisaged to bridge the digital gap in society, can commence its operations. “Kerala becomes the only state in the country with its internet service. The Kerala Fiber Optic Network Ltd has received the ISP license from the Department of Telecommunications (Government department) India. Now, our prestigious KFON project can kickstart its operations of providing the internet as a basic right to our people,” Vijayan tweeted. It should be emphasized that the KFON programme will give Below Poverty Line (BPL) families and 30,000 government workplaces access to free internet, according to PTI. Notably, the previous Left government had declared internet connection as a basic right in 2019 and launched the INR 1,548 crore KFON project. 53

“At first, the plan is to provide connectivity to 100 eligible families in each assembly constituency. It would be scaled up later. We are almost reaching our target of establishing high-speed internet connectivity in 30,000 government institutions,” said K-FON head Santhosh Babu. As per the plan, each family that will get a free connection will be able to access up to 1.5 GB of data per day at a speed of 10 to 15 MB per second. Tenders have been floated to identify potential local Internet providers. The beneficiaries will be identified by the respective local bodies and the same will be handed over by K-FON to the local service providers for establishing connectivity. www.businessconnectindia.in | Vol. 4 | Special Edition July 2022 INDIA