The 10 Most Promising Logistics Services Provider to Watch in 2022

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A SNIPPET ON THE EVOLVING LOGISTICS SECTOR WORLDWIDE

www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA 4 Indranil Roy Indranil@businessconnectindia.in

From the beginning of human civilization, there has been an unchanged need for transporting goods. As we evolved and designed better equipment, the movement process became more efficient and effortless. Advancements have revolutionized logistics in unimaginable ways. Not only do we have fast and timely transportation means, but we also have the means to track goods, including their safety. With the world relying on trade and logistics, there is an unending demand for well-defined systems for the proper movement, storage, and distribution of goods. eCommerce has further catalyzed the prominence of logistics services. Online procurement has become a standard purchasing medium, which has made warehousing services and the distribution network see dramatic changes with increasing pressure. eCommerce has also raised the demand for reverse logistics (handling returns, re-use, recycling, or disposal of goods).

The pandemic has severely affected the logistical structure, including the flow, storage, and transit of commodities. The disruption in the global supply chain has impacted competitiveness, economic growth, and the job market. Even though lockdowns, border closures, and other restrictions that contributed to bottlenecks are lifted, things will never go back to how they were before. The scenario demands logistics partners that offer solutions tailored to the current market. This is to revolutionize the way the logistics industry operates, revamping its processes through tech advancements. Based on this cognizance, we have lined up 10 of the most technologically adept logistics firms in our entrancing edition, “The 10 Most Promising Logistics Service Providers to Watch in 2022.” The cover star of this edition is Gtropy Systems, a New Delhi-based logistics firm offering state-of-the-art services that disrupt traditional logistics. It’s a well-received firm that has set a benchmark for advanced logistics systems in India.

The other firms are nothing less than disruptive and have a niche in the market in distinct areas. We understand that today’s market demands are distinct, and everyone wants customized services. We certainly hope our efforts help you find your choice of logistics partner in today’s digital world.

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www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA 6 Enacting changE in thE Logistics industry with customisEd & innovativE solutions GTROPY SYSTEMS CONTENT An Elixir For The Logistics Industry With Broad & Deep Offerings Eric Yuan The man who created zoom app for his girlfriend is now connecting world Success Story 18 Apollo Logi Solutions Limited India’s Leading Logistic Service Providing Company Just Got Better 20 Ashwani Kumar Jhingan Seasoned Professional Turned Entrepreneur, Bringing Excellence In Consultancy, Arbitration, And Legal Services With Malaxar 22 Tourism India’s Unique Locations You Must Visit Before They Disappear 28 C.H. Robinson A Giant Of Global Logistics & Technology Services 30 Table of 10 Page no. storyCover 18 22 20 2830

7 www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA Your Perfect Business Partner and One Stop Solution for All Your Relocation Needs Central Cargo Relocations 32 Technology Top 7 Crm Software in India That You Can’t Miss in 2022 36 Inext Logistics & Supply Chain Pvt. Ltd. Logisitcs Arena Revamped With Tech- Driven Solutions 38 JBS Academy Private Limited Samir J Shah: Pioneering The Development Of Dynamic Logisticians In India 40 Launchpad New Tech Arrivals that can ease your life 44 Rapidloops Shifting and Simplifying the Gears of Bulk Cargo Trucking Logistics Since Inception 46 Shiftco Shipping & Logistics India Pvt Ltd A Remarkable Contribution In The Logistics Domain 48 Up 2 date Be connected with the happenings around the world 52 52 46 40 36 48 44 38 32

HARMAN SINGH ARORA

VINEET SINGH

www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA 10

CEO-Gtropy

COO-G tropy

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SERVICES AND SOLUTIONS

• SUPPLY CHAIN ANALYTICS: The supply chain analytics by Gtropy helps businesses to optimize the whole supply chain right from manufacturing to planning operations. The smooth collaboration of activities among suppliers, manufacturers, distributors, third-party logistics 93PL and many more.

THE MAN BEHIND THE IDEA

the way the logistics industry operates by revamping its processes and introducing advanced tech solutions, a New Delhi-based GPS and Fleet Management solutions company, Gtropy Systems is one of the leading players in Location-based Analytics platforms. The four-year-old endeavour under the leadership of CEO Harman Singh Arora has successfully worked with global logistics service providers, manufacturing, and trading companies helping their logistics operations streamlined and implementing technology solutions.

• GPS FLEET MANAGEMENT SOLUTIONS: Gtropy comes up with comprehensive professional fleet

• VEHICLE TRACKING: Another innovative solution from Gtropy is its software that tracks vehicles by collecting real-time fleet data for a comprehensive picture of fleet locations.

Revolutionizing

PEAKING THE PERFORMANCE

• CONTROL CENTER: The control center lets customers outsource the traffic management of their operations. Gtropy’s robust remote monitoring platform features tailor-made solutions for logistics management that enables huge data accessibility to multiple stakeholders.

“ ”

To set benchmarks for analytics in the logistics industry in terms of imparting avant-garde solutions, high-quality services, and seamless support to the customers, Gtropy has progressively established itself as one of the most trusted GPS vehicles tracking solution providers among the esteemed partners and well-satisfied customers. It has a rich clientele with some of the leading names in the country like HMSI, Diageo, Suzuki, Mahindra Logistics, JK Cement, and Wonder Cement to name a few. Recently, Gtropy has been awarded as the best technology solution provider of the year 2022 by Logistics World Summit Awards due to its super-advanced and customized solutions.

Gtropy’s initial steps were laid back in January 2017 and today, the firm stands as an award-winning state-of-the-art Logistics Technology Provider, which disrupted the traditional way of delivery/ transportation management, fueled by its cuttingedge technology. The advanced location analytics by Gtropy allows its customers to monitor the fleet in real-time, capture important data, and also provide actionable insights for their use cases.

Gtropy offers an array of customized solutions for every industry type in the logistics domain that help in the management of logistics operations, passenger transportation, fleet management, supply & distribution as well as pickup and drop services. Below is the list of primary solutions offered by Gtropy:

management solutions which offers a highly scalable and customized solution to the users.

• LOGISTICS MANAGEMENT SOLUTIONS: For logistics management, the company brings a modular approach that can perfectly fit from procurement to production planning, inventory management to warehouse optimization.

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The renowned brand was ventured by a passionate team from the world’s most eminent institutions. With continuous determination, the company has gained 2,00,000+ live vehicles to its credit with quarterly growth of 40% and has successfully owned a gigantic network of 350+ partners. Gtropy travels the extra mile fiercely to ensure that its partners are provided with business growth, increased incomes, and advanced technology 0.along with additional benefits.

• OPEN MARKET FLEET MONITORING: It is a holistic platform with customized business modules to assure 100% compliance for the open market fleet and assure for efficient and robust processes to get higher ROIs.

Harman Singh Arora – Co-founder & CEO of Gtropy Systems is an Electronics Engineer by education. He is truly a technology evangelist and is awesome at finding technical solutions to business hurdles. He is widely renowned for his thought leadership and revolutionary ideas across the logistics industry. He holds over 16 amazing years of experience and his expertise spans strategic planning, management, product development, and marketing. At Gtropy, Mr. Arora is spearheading the company’s success while bringing years of cumulative logistics industry knowledge, experience, and technological expertise to the table and taking it to a higher altitude.

GTROPY’S USP

GTROPY’S EXCLUSIVE APPROACH TO PRODUCT FORMATION

• It also works closely with enterprises for multi-angular fulfillment in the supply chain and assists them in enhancing the overall logistics efficiency.

Gtropy touches multiple modules ranging from planning, in-plant & out-plant operations to finance, sales & marketing for its various stakeholders. Here, each module is independent but also integrated resulting in a flexible architecture that allows customization across industries and operation types.

• Gtropy takes a consultative approach to solution development, thereby building custom modifications in their solutions to solve customer-specific problems

• The unique teamwork is another differentiating factor at Gtropy. Every employee at the company across different levels is responsible for providing customer service and ensuring satisfaction. Ownership and accountability go hand-in-hand at Gtropy with rewards and recognition to make everyone feel empowered and valued in the company.

• Dedicated to the field of GPS Based Fleet Management Solutions and its exhaustive Data Analytics, Gtropy is proficient in providing valuable solutions, catering to a diverse clientele from various verticals.

• Gtropy is associated with multiple stakeholders in the supply chain to provide a medium for collaboration and improve efficiency.

• The company takes the advantage of AI/ML algorithms to predict patterns and identify defaults acting as a control center platform for the entire logistics operations

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Gtropy is constantly innovating and updating its production process to come up with new features and advancements for clients. The advancements involves the latest hardware and Saas platform to hit the market which is extensively tested before being rolled out in the masses. Some of these include fuel monitoring solutions, Dashcams for driver monitoring systems, tire pressure monitoring systems, etc.

• Gtropy’s control center platform is used by players across the industry to enable quick and accurate decision making thus, reducing the risks that can hamper the productivity.

and challenges. The company’s robust analytics results identify the challenges in existing integrations and suggest custom modifications to maximize the productivity in the day-to-day business of their clients.

They also keep enhancing their data analytics capabilities to come up with interesting analytics insights and Key Performance Tracking (KPI) tracking. For instance, the control center module takes into account various KPIs and keeps track of all defaults and actions are taken to

PAIN POINTS OF THE COMPANY

CEO’S INSIGHTS ON THE SIGNIFICANCE OF R&D

Gtropy is positioned to lead the development of the logistics industry and is committed to investing in innovative solutions that can streamline logistics operations. It is planning to introduce new security modules around driver visibility, risk identification and mitigation, and video analytics and also set up a control center suite for the real-time tracking of KPIs and course correction using AI/ML soon.

THE FUTURE PROSPECTS

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ROHAN VERMA Rohan Verma, CEO and ED, MapmyIndia

counter them. With MapmyIndia’s recent investment, now they also have access to high-quality map data which can be plugged into the system for enhancing user experience and integrating insightful route and trip analytics modules.

Gtropy takes a highly consultative approach in designing sectoral solutions. A constant pain point is security and risk analytics, for which Gtropy has come up with interesting solutions like a highly effective and costefficient driver monitoring system using Dashcams, a message relay system to alert drivers of danger, risk threat detection using maps data and many more.

R&D plays a major role in the growth of a business and staying competitive in the industry. The management team at Gtropy understands this very well. And, that is why R&D and innovation are the center stone of all kinds of customer engagements here. There are constant updates to both the mobile app as well as the web platform with a new update rolled out every other month. These updates range from high-level analytics and dashboard widgets to QOL updates on the platform.

Some of the KPIs like detention, route deviations, and OTIFs are common pain points, others are specific for example – Unloading point detection is a very common pain point for cement while detecting freewheeling is more of a challenge in the auto sector. Gtropy studies the client’s supply chain and on-the-ground operations to develop a holistic project module involving hardware, software, and manpower requirements.

HARMAN SINGH ARORA

CEO-G tropy

RAKESH VERMA

CO-FOUNDER & CMD-MapmyIndia 15 www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA

QUICK FACTS

• Full Name: Eric Subrah Yuan

• Industry: Technology

• Zoom’s original name: Saasbee MAN WHO CREATED ZOOM APP FOR HIS GIRLFRIEND IS NOW CONNECTING WORLD

of Zoom made him stand among the top billionaires of the world. His current net worth is $5.89 billion. Let’s learn his inspiring story.

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Theapp.success

“Our Caring concept isn’t a one-off that is conveyed in staff training and then never mentioned again, it is a constant theme in our all-hands meetings and it is the basis of the work at Zoom,” ERIC YUAN

-

• Residence: Santa Clara, California

• Net worth: $5.4 Billion

• Marital Status: Married

SUCCESS STORY

Eric Yuan- the CEO and the founder of the Zoom company- is a Chinese- American business billionaire and engineer. In order to see his girlfriend regularly and cut out his travelling time, this soft-hearted man Eric created the Zoom

• Occupation: CEO, Entrepreneur, Engineer

• Birth Place: Tai’an Shandong

• Age: 52

EDUCATION: Master of Engineering Management, China University of Mining and Technology; Bachelor of Engineering, Shandong Institute of Business and Technology

Eric Yuan is the man who is behind Zoom- the video conferencing app which changed the way the world works. As you know, it was during the pandemic when Zoom came to the rescue of businessmen and students alike and allowed them to work from home conveniently.

ERIC YUAN THE

• Born: 20th-Feb -1970

• Children: 3

• Zodiac Sign: Pisces

humble, he also does not shy away from personally responding to consumer emails, taking time out of his hectic schedule to reach out to customers and answer their problems.

Yuan joined WebEx, an online conferencing firm, as one of the first 20 recruits after coming to the US.

PERSONAL LIFE

Because Zoom has benefitted from the move to online work and training during the COVID-19 epidemic, his fortune has risen. A 360 percent increase from his net worth at the start of the year, Yuan’s estimated net worth was $16.4 billion USD as of September 1, 2020. Yuan transferred $6 billion in Zoom shares to a grantor retained annuity trust, of which Yuan is a trustee, in March 2021.

Yuan became a billionaire in 2019 when Zoom had its initial public offering and became public.

Customers were unhappy with Cisco and WebEx’s present collaboration solutions, so he decided to rekindle his proposal to build a video conferencing platform that he had begun to work on in college. The proposal was promptly rejected when he presented it to business leaders. Due to this, Yuan decided to leave his 14-year position at Cisco WebEx and started Zoom Video Communications.

In 2012, the Zoom app was released in beta.

In 2007, Cisco Systems bought the business, and he was promoted to vice president of engineering.

CAREER

The software was formally released a year later, and the business secured $6 million in a Series A fundraising round that was led by Qualcomm Ventures.

ZOOM HISTORY

WORK PHILOSOPHY

EARLY LIFE

The same year, Jerry Yang, the creator of Yahoo, and Dr. Patrick Soon-Shiong contributed $30 million to Zoom’s Series C Venture Capital fundraising round.

Zoom rose to fortune as one of the most prosperous businesses in the world in 2020. According to year-over-year figures, the business alone achieved $777 million in revenue in the third quarter of 2020, an increase of more than 400%.

Yuan is married and has three kids. At the age of 22, while pursuing his master’s degree at the China University of Mining and Technology, he wed his long-time girlfriend, Sherry. Since 2007, the creator of Zoom has been an American citizen, and his business was founded in Delaware.

In 2011, Zoom started off as Saasbee Inc. About 40 Cisco engineers joined Yuan in his new venture. Early on, the firm had trouble getting finance, but it finally secured a $3 million start up investment from Subrah Iyar, the inventor of WebEx, former Cisco SVP Dan Scheinman, and numerous other investors. After being inspired by Thacher Hurd’s children’s book “Zoom City,” Yuan called the business “Zoom.”

Yuan resided in Beijing after receiving his master’s degree and spent four months in Japan participating in a training programme. He went to Silicon Valley in 1997 to participate in the tech boom after being inspired by Bill Gates’ 1995 speech in Japan. Yuan filed for a visa to the United States nine times since she could not speak much English at the time.

The Zoom CEO is popular among his colleagues, and his popularity has been recognised by job website Comparably, which named him the “Best CEO of

Being2020.”

Zoom swiftly grew to more than one million users by May 2013.

On February 20, 1970, Eric Subrah Yuan was born in Tai’an City, Shandong province, China. His parents were mining engineers, which encouraged him to pursue a related major in college. Eric, then in fourth grade, gathered construction scraps and separated the copper in order to sell it for money.

He was seeking a quicker way to “visit” his fiancée while taking 10-hour train journeys in 1987 as a first-year university student. This search led him to create video telephony software. He graduated with a bachelor’s in applied mathematics from Shandong University of Science and Technology, with a minor in computer applications, and a master’s in geological engineering from Beijing’s China University of Mining and Technology. In 2006, Yuan finished an executive programme at Stanford University.

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In all, the firm had 10 million subscribers by 2014. It acquired 40 million clients by 2015.

As per Yuan, he had always placed a high emphasis on business culture, and he wanted his staff to live up to the idea of “care” both within and outside of the firm’s walls.

Explaining the inception story of the company, Mr. Kanwar asserts, “After gaining insights into the fragmented logistic sector in India and realizing its increased potential, we decided to embrace the opportunity to link the logistics industry’s growth with associated infrastructural development. ALS was founded to professionally revolutionize the logistics industry in India by “Nurturing Entrepreneurs through Partnership’. Collaborating with my team, we set up the enterprise to help manufacturers and companies focus solely on their core operations without bothering about supply chain issues while having real-time access to information on the movement of goods. We have turned ALS into a one-stop logistics solution provider for customers through our network and presence across various domains. Through our unique vision, we have created a highly profitable enterprise in the growing logistics industry. We have been consistently delivering end-to-end logistics solutions to customers while maintaining strong business ethics and practices. Our focus on adherence to quality and delivering excellence has helped Apollo LogiSolutions earn a respectable reputation and firm standing in the industry while building fruitful associations with all the stakeholders and clients. Our unfailing observance of world-class quality standards has turned Apollo LogiSolutions into a premier logistics company in India and a globally appreciated industry leader.”

SYNCHRONIZATION WITH TECHNOLOGY

DISTINCTIVE FACTORS

Additionally, one of our key focus areas has been the improvement on operational excellence to continuously realign our operations to achieve cost reduction and higher efficiency.”

Apollo LogiSolutions Limited

T

To explain their skill of creating excellent solutions, the Leader says further,

differentiating factors in the respective realm. They explained to us that their focal focus is on creating and utilizing multimodal logistics networks to attain the best possible efficiency and cost reduction. The Apollo team is relentlessly working on increasing and improving the logistic realm with their top-notch services. The Apollo team is putting their utmost efforts into scaling their operation at the next level and inculcating similar opportunities for themselves as well.

Apollo LogiSolutions (ALS) was conceptualized in the year 2009 under the stewardship of Raaja Kanwar, Vice Chairman & Managing Director with a unique mission to become a leading integrated logistic solution provider in the respective market. At present, the Apollo team facilitates 3P solutions and end-to-end supply chain services across varied business domains and has established the company as the leader of the domain. The company is scaling the success ladder at a brisk pace with its top-notch service panel and with an industrial team.

“Every single industry is going through a major business model and technology-oriented disruption.” Technology plays a significant role in the growth and success of every business from different niches hence, business leaders at present put their efforts into attaining emerging technology in their organizations. We questioned Raaja

Indranil Roy | Business Connect

he Business Connect team has a marvelous history of featuring some exemplary companies in its portfolio from varied niches. And here again, we are back with a top-notch tale of one of the leading logistic service providers in the market- Apollo LogiSolutions Limited. Our editorial panel had an interesting and joyful session with the leading figure of the company, Mr. Raaja Kanwar, Vice-Chairman and MD. He shared some unknown and exciting facts about the company with us that we are more than keen to spill further in this read. The amazing journey of the company immensely impressed our team and made us feature them in our upcoming edition-“Most Promising Logistic Service Provider.” We truly hope and desire that this fascinating read will add some extra value in the lives of our global readership and will act as a motivation booster for them.

Our team asked the leadership panel about their major

“The major pain points of clients concerning the logistics services are the overall logistics cost, reliability and visibility of products across their supply chain. At ALS, we engage with our customers and potential customers to understand their challenges and needs related to logistics services and strive to address them effectively. With our three-pronged approach of analysis, evaluation and execute-we have been able to create values for our clients. We focus on the solutions and innovations across technology, assets, and operational excellence. We are continuously working towards building a control tower through technology-led solutions which will bring end-to-end visibility across the supply chain.

India’s Leading Logistic Service Providing Company Just Got Better

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Before signing off, Mr. Kanwar shared his word of motivation to our reader by saying, “Stay agile, embrace change and make excellence a way of life. Work with passion and complete ownership of your business. And know that the best is yet to come!”

about his perception of tech and R&D throughout the organization and he replied by saying, “ALS is on a digital transformation journey, where the operations are being managed through various digital management systems. Based on the requirement of the clients and the need for operations various warehouse management systems are used to bring in operational efficiency and effective monitoring of the operations. Through a transport management system which handles the FTL, PTL, Milk run operations with track and trace capabilities ALS is aspiring to bring in greater visibility and efficiency to its operations. We are in the process of developing AI or ML-based monitoring systems to eliminate/reduce the pilferage/theft in the warehouses. Keeping abreast with the developments in the sector, ALS is planning to reduce its carbon footprints through replacing/ converting its current fleet to run on greener sources of energy.”

“Multimodal logistics and conversion of road movement to rail movement is a focus area for us to pass on the benefits and advantages of the developing rail infrastructure in the Country. We will continue to focus on the key sectors such as e-commerce, chemical, hi-tech & electronics expected to drive the growth of the logistics industry. Our rural supply chain currently has a lot of inefficiencies and presents a larger opportunity for logistics players. We are pursuing these opportunities to bring in improvement through technology and optimization of the supply-chain network.”

Raaja Kanwar Vice Chairman & Managing Director

FUTURE ENDEAVORS

There are multiple inefficiencies in the respective realm of logistics, which has become a major reason for high cost and is impacting the service quality. As mentioned earlier, the company is focusing on leveraging its presence across the logistic service domain and providing integrated services.

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Ashwani Kumar Jhingan Director

Malaxar

MORE ABOUT THE VISIONARY

C

To achieve sustainable high growth and retain customers for life, by a unique combination of continuous improvement in performance, efficiency, productivity, communications, and customer service, duly driven by integrity, teamwork, and innovation.

Ashwani, was the ‘personal growth and accomplishment’. Fame and legacy follow automatically. Steve Jobs summarized his intrinsic motivation in 2005 at Stanford in a talk titled “How to Live Before You Die.” He said, “Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you

He is a Master Mariner, Extra Master (the highest marine professional qualification), Law graduate (L.L.B.) from ‘A’ grade K.C. Law College, University of Mumbai, Master’s Degree in Financial Management from one of the top 10 prestigious Business Management Institutes of India, Jamnalal Bajaj Institute of Management Studies, University of Mumbai. He has been honoured with the “Glory of India Award”, 2020-21 by the Indian Achievers Forum in recognition of outstanding professional achievement & contribution to Nation Building.

Goals: To be the Most Admired and Preferred Consultancy and Admiralty and Maritime Law Solutions Company. To bring to the world a portfolio of diversified services that anticipate and satisfy

other qualities are subset of these 3 qualities and follow

3. Responsibility Dependability.&

Seasoned Professional Turned Entrepreneur, Bringing Excellence In Consultancy, Arbitration, And Legal Services With Malaxar

o-founded by Ashwani Kumar Jhingan, {Director} & Neelam Jhingan, {Director}, Malaxar ShpgLogistix Law & Solutions, the ONLY Consultancy and Legal premier solutions provider of its kind in India was incorporated in the year 2009. The Private Limited Company has been “promoted by” highly qualified, trained and experienced ‘Founding Directors’, and “managed by” thoroughbred professionals, such as Master Mariners, Technocrats, Economists, Chartered Accountants and Advocates High Court, etc having rich and diversified experience in their respective fields. The Company offers a “Portfolio of diversified Services” under the concept of “One Roof Single Window”. The services are designed, structured, and strategized in the form of “Product Lines” to have an “exclusive & differentiated focus” on each set of activities.

2. Communication.Interpersonal

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ASHWANI’S MISSION, VISION & GOALS

THE KEY MOTIVATION & THE FORESEEABLE QUALITIES OF A LEADER

1.naturally:Vision, Strategic & Critical Thinking.

Vision:years.

Avishek Singh | Business Connect

Mission: He strives to create, preserve and enhance long term value for all his stakeholders and endeavor to exceed his customer’s expectations at competitive price levels in the Consultancy and Admiralty and Maritime Law Solutions domain of Shipping, Maritime, Logistics, SCM, Transportation, Project Cargoes (ODCs), Freight Forwarding, NVOCC, Ports and Terminals and the related activities and services,

Alldo.”

ASHWANI KUMAR JHINGAN

There are many different distinct potential motivations for getting involved in the world of entrepreneurship. Perhaps, the biggest motivation, for Mr

Securing a safe spot in the list of “Entrepreneur of the Year 2021”, Capt Ashwani K. Jhingan is the man behind this innovative idea. He possesses over 30 years of experience in a wide gamut of functional areas, with significant expertise in the areas of Startup Ventures. He has over 15 years of sea sailing experience with command on various types of vessels as the Captain.

in an innovative, transparent, honest, efficient, reliable, professional and faithful manner by making full use of knowledge gained over a span of over 30

STANDING STRONG AGAINST THE UNCERTAINTIES

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1. Better Market penetration with more emphasis on sales and marketing.

• Establish stretch SMART (Specific, Measurable, Achievable, Realistic, Timeline) goals into smaller pieces.

The whole Malaxar team has ensured that they adopt the technological advances and operate as a paper-free office. No printouts are taken unless it is required for a specific and particular reason. A suitable password mechanism has been adopted to ensure avoidance of tempering of the information and documents. The shipping/maritime-related community and industry have been a front runner in adopting technology inclusion.

• Create a Positive Work Environment.

3. To remain focussed on the niche areas.

• Commitment: Desire is the key to motivation, but it’s determination and commitment to an unrelenting pursuit of your goal - a commitment to excellence - that will enable you to attain the success you seek. -Mario Andretti.

FUTURE ROADMAP

• No space for micromanaging.

7. Empanelled as an arbitrator with Indian Council of Arbitration (ICA) on 11 Feb 2017, and admitted as “Maritime Expert” in the category of ICA panel of arbitrators and conferred with the “permanent status of FICA (Fellow of ICA)”.

MAKING AFFORDS TOWARDS EMPLOYEE’S GROWTH

ACCOMPLISHMENTS ON THE WAY

2. Strong customer relationship management.

there is hardly any competition in our industry. The brand is our marketing asset.

4. Nominated as ‘Quality Champion’ of “Forbes Gokak Limited” (Tata Group Company) in Jan’94, while working as the Vice President, to compete for ‘JRD Quality Values’ award in the intra-group competition of Tata group companies.

Malaxar comes up with 6 ways to guide and motivate employees:

5. Nominated as an Examiner in Feb’95 to evaluate JRDQV applications of Tata group companies. Upgraded as a ‘Senior Examiner’ in Apr’97 in the Tata group. Received an appreciation letter from the Tata group chairman Mr. Ratan Tata for contributions made to the business group through quality-related activities.

1. Member of the judging panel for the ALB (Asian Legal Business) India Law Awards 2021 of Thomson Reuters, held on 20 August 2021.

ROLE OF MARKET RESEARCH BEHIND THE DEVELOPMENT

• Market research helped them in identifying new market opportunities which could be available for their company.

• Delegate authority and give more autonomy to have empowered employee.

“Without risk, there is no reward. Recently, we had a “Covid 19” pandemic. Entrepreneurs have yet to come to grips with managing uncertainty like Covid 19. We establish a Risk Management Plan. We changed built-in flexibility, and operated in a transparent manner. We resorted to ‘work from home for the staff during Covid 19 time. We also fulfilled our role of corporate citizenship and social responsibility”, asserted Mrs Neelam.

TECHNOLOGICAL INCLUSION IN THE OPERATION

3. While Working for the Tata group, the undersigned had the opportunity of heading and leading OOCL, one of the Top 10 Shipping/ Logistics Lines in the World, on All India basis and Freight Forwarding activities, for nearly a decade.

2. Indian Achievers Forum (www. iafindia.com) awarded “Glory of India Award, 2020-21” in recognition of outstanding professional achievement & contribution in Nation Building.

There is more and more dominance of foreign operators in India in the shipping and shipping-related fields. The future planning of Malaxar includes:

• Perseverance: A winner is just a loser who tried one more time. -George M. Moore Jr. (1862-1940), Member U.S. House of Representatives.

KEY FACTORS TO SUCCEED IN BUSINESS:

6. Registered with the Supreme Court Bar Association, New Delhi (Apr 2018), the Apex Court of India. Also registered as Advocate in “Original” as well as “Appellate” side of Mumbai High Court in 2010.

• They designed a questionnaire to be answered by many customers. This type of customer study helped us to understand the profile of the target audience, viz better information on the size of their market, target customers, and how best to reach them.

customers; their desires and needs and ensure that ‘core values’ are strictly adhered to and are not compromised at any stage.

INSPIRING WORDS FROM THE VISIONARY

Malaxar’s focus has been on some specific areas where market research helped them build a stronger calling by:

Ashwani Kumar keeps commitment and perseverance on top of the list of motivational factors.

4. To render “Portfolio of diversified Services” under the concept of “One Roof Single Window”.

• Effective communication

• The brand ‘Malaxar’ is a well-known established brand and synonymous with the activities that they undertake. The customers perceive our organization to be associated with knowledge and on this parameter,

• Help them in their growth.

27 www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA NEVEREDITIONMISSOUR Follow us on BUY NOW FOLLOW NOW SUBCRIBE NOW I would like to subscribe* Business Connect for one year at Rs.1000 (12 issues) I am enclosing the Cheque/DD no. _________________________ dated ___________________ of Rs. ________________ of bank __________________________________________ Branch ______________________________________________ drawn in favour of FANZINEINDIA. My Personal mailing details (IN BLOCK LETTERS): NAME _____________________________________________________ Company Name _____________________________________________ Designation _____________________________________ Address HowYourAgeTelephone__________________________________________________________________________________________________________________________City_________________________State______________________PIN___________________________________________________Email(Required*)__________________________________________________inyears_______________Experience_______________Industry___________________Education__________________feedbackaboutthemagazine___________________________________________________________________________didyoucometoknowaboutBusinessConnect?______________________________________________________________ Now you can also subscribe through credit card: visit - http://www.businessconnectindia.in All the payments are accepted in Cheque/DD favouring: FANZINEINDIA, 701, DDA 2, Janakpuri District Center, new Delhi-1410058 *This offer is valid in India only. Please mention your name and address on the back side of your Cheque/DD. Cancellation and refunds are not allowed. If you have any query, please send us the email to corporate@businessconnectindia.in or call to 011-41065208. Business Connect offers you amazing business stories along with multiple interesting and motivational stories written by our expe rienced editors. You may grab an opportunity through our special offer : Get 12 Issues by paying just Rs. 1000. INDIA’S FASTEST GROWING BUSINESS MAGAZINE

Tourism www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA 28

3. RameshwaramRamaSethu,

DISAPPEARUNIQUELOCATIONSYOUMUSTVISITBEFORETHEY

India’s

1. Rakhigarhi, Haryana

all because of deforestation, which causes severe erosion. According to certain studies, Majuli will be gone in 15 to 20 years if things continue as they are.

LET’S GET INFORMED ABOUT SUCH ENCHANTING BUT ENDANGERED PLACES

4. The largest river island is Majuli, Assam Majuli, which is located in upper Assam, is one of India’s most diversified wildlife zones. This river island is home to many different species of birds and animals, including elephants, tigers, deer, and rabbits. Tragically, the island is getting smaller— from 483 km to 421 km—

The biggest Indus Valley Civilization, known as Rakhigarhi, is situated in the Ghaggar-Hakra River plain.

A group of limestone shoals known as Rama Sethu connects the Indian island of Dhanushkodi with Sri Lanka’s Mannar Island. It is also referred to as Adam’s Bridge According to legend, Rama constructed the bridge with the aid of his monkey army. While it is still only speculation, the sad fact is that

mounds RGR1 through RGR6 at Rakhigarhi, which has a total size of 550 hectares, are used as homes. In Rakhigarhi, work is now being done on the Indus Valley Civilization Museum. In addition, Rakhigarhi is 60 kilometres from the Haryana Rural Antique Museum. The lack of adequate protection for the site, according to the research, exposes it to several hazards of loss and destruction, including soil erosion, illicit sand lifting, artefact theft, illegal sale, and encroachment by locals.

India is rich with prominent history, culture and nature and doesn’t disappoint those who are craving for some jaw-dropping places. From north to south and east to west you find great places here to satisfy your wanderlust. However, some of these great places are on the verge of disappearing. If you don’t plan to see them soon, you will probably miss them forever.

2. Taj Mahal, Agra

the government of India’s proposed Sethusamudram Shipping Canal Project poses a serious danger to the continued survival of this natural treasure.

Tourists from all over the world visit the Taj Mahal, one of the seven wonders of the world, and it could be about to shut its doors forever. Yes, it is right. The spectacular monument often sees 3 to 4 million visitors enter through its doors, and this enormous amount of tourism is to blame for the structure’s demise. The maintenance staff of this mausoleum claims that a number of things, including air pollution, river pollution, and the rot of the wood supporting the building, are harming this World Heritage Site. It is anticipated that tourists won’t have more than four years to see this incredible architectural marvel.

It has now developed into a small village in Haryana. It is 150 kilometres northwest of Delhi and 27 kilometres from the seasonal Ghaggar River. There are 11 excavation mounds there, numbered RGR1 to RGR11. The

7. Wular Lake, Jammu & Kashmir

However, the forest area is shrinking nearly daily as a result of coal mines and water dams, which in the near future will certainly pose a threat to the survival of all creatures in the area.

The native Garo tribe resides in Meghalaya’s Balpakram National Park, which is in the southern region of the state. According to folklore, this is the location where the spirits of the deceased repose. This location is a haven for those who enjoy nature and photography because of the abundance of beautiful foliage and fauna.

as many terrestrial birds, make their livelihood by fishing. The water body may become smaller or even disappear in the future as a result of environmental hazards such as weed infestation, animal waste contamination, hunting of migrating birds, and conversion of catchment regions into agricultural land.

10. Coral LakshadweepReef,

One of India’s four coral reef zones is Lakshadweep. Tourists find the place to be appealing thanks to the corals. With the exception of one platform that possesses Androth, most of the reefs in the Lakshadweep are atolls. The Lakshadweep atolls typically include Kalpeni, Kadmat, Kiltan, and Chetlat. Blast fishing, coral mining,

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9. The RajasthanJaisalmermajesticFortin

One of the 46 wetlands in India that have been classified as Ramsar sites is Wular Lake. It is also one of Asia’s biggest freshwater lakes. In Jammu and Kashmir, it is situated in the Bandipora district. The seasonal area of Wular Lake ranges from 30 to 189 square kilometres. The majority of locals in that area, as well

6. BalpakramMeghalaya’sForest

A prominent example of a huge fortress is the Jaisalmer Fort in Rajasthan. In India, the Rajputs are extremely proud of it. The fort, which is a popular tourist destination, has the unusual characteristic that numerous families still reside there. The WMF has added this 12th-century

5. Shimla Civic Center, Himachal Pradesh

The British were interested in Shimla as a possible summer retreat and built a number of colonialstyle structures that gave the town its distinctive appearance. As the years passed and the British departed India, the colonial hill town was destroyed by unplanned urbanisation due to lack of upkeep and uncontrolled expansion. One of the four Indian structures that are listed as being “at risk” by the World Monuments Fund is the Civic Center.

The mangrove environment of Sunderbans is regarded as the biggest in the world. In the Bay of Bengal, the rivers Meghna, Brahmaputra, and Ganges combine to create it. Sundarbans National Park, Sundarbans West, Sundarbans South, and Sundarbans East Wildlife Sanctuaries are the four UNESCO World Heritage Sites that make up this region. In the future, the entire region might be submerged under water due to both natural and human-caused factors like cyclones, sea level rise, and declining biodiversity.

8. Sunderbans, West Bengal

fort on its watch list because of the deteriorating condition of the fort and the addition of modern plumbing and plumbing fixtures.

and altering of navigational paths are some of the dangers to its survival. In addition to these dangers, global warming also poses a threat to coral reefs.

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ending a big hand to the companies and industries in their workflow processes, Logistics occupies a pivotal stature. Making the transportation of goods and services easier in minimal time, Logistics companies render their infinitesimal support. C.H. Robinson, working in the same domain, offers exceptional transportation services. Transcribing the dynamic work of C.H. Robinson in the upcoming edition of Business Connect, ‘The Most Reliable Brands for Logistics and Shipping solutions to watch in 2019’, we are elated. Whilst interviewing Madhav Thapar, Vice President-South Asia & Managing Director-India of C.H. Robinson, we cover some indispensable highlights.

Tell us a bit about the company including its services.

Rashi Saral | Business Connect

L

C.H. ROBINSON:

A GIANT OF GLOBAL LOGISTICS AND TECHNOLOGY SERVICES

How has technology helped you in expanding your business and clientele?

What are the challenges that your company is currently facing?

How are you different from others in the field?

Madhav Thapar is the Vice President leading the South Asia Region for C.H. Robinson, Global Forwarding. He joined C.H. Robinson in 2018, and prior to that had over three decades of Senior Management experience in C level positions with leading multinationals in the field of global logistics. Madhav is currently responsible for driving growth and continued alignment across South Asia. An avid reader himself who loves sports and travel, Madhav is also a published author.

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What have been the effects of GST on the logistics industry and your company?

How has the online commerce affected this industry?

Volatility- Trade wars, economic policy shifts, political developments, and security incidents have increased volatility in the freight market place. Despite unpredictability in the industry, many customers are increasingly looking for stability and predictable costs.

Consumer’s expectations changed as online commerce increased in popularity, they wanted fast deliveries and increased visibility to their order. As these changes entered the market, C.H. Robinson adjusted to meet these expectations. We continue to invest in technology to provide near real-time visibility to our customer’s shipments, so at any given moment, they can see where their freight is. Additionally, we offer air freight which is the preferred method of transportation relating to ecommerce. Air freight is known for its speed to market.

Human Resources– The industry is still under resourced in terms of qualified talent.

Building a Network– Many shippers have high expectations that their freight arrives on-time, or it could cause a ripple effect of disruptions in their supply chain. There is an increasing focus on delivery and not just dispatch, and this is where established organizations with a global network have an edge.

Logistics is not the most glamorous place to be. However, if you want to learn constantly, interact globally, and evolve continuously there is nothing to match this industry. C.H. Robinson has local experts around the globe that help manage our customer’s logistics from start to finish and make sure any potential problems are resolved in real-time. That creates an exciting environment with multiple opportunities to learn and adapt.

C.H. Robinson has been serving customers since 1905. We are a global third party logistics provider, offering customers- the ability to work with one company to service all their transportation needs – including ocean, air, customs brokerage, project cargo logistics, trade compliance, vendor management and surface transportation. With local experts in offices around the globe, C.H. Robinson ensures any potential problems are resolved in real-time and can help and manage customer’s freight from start to finish.

More than C.H. Robinson, there are challenges facing India’s freight forwarding market as a whole which are important to Differentiation–address.

At C.H. Robinson, we continue to invest heavily in technology that leverages our experience and scale. Our proprietary technology platform, Navisphere®, offers real-time visibility and insights on global shipments across our network, allowing our customers to plan more effectively.

Our customers are experts in their products, but orchestrating the delivery is another challenge. That’s where we come in. Our global transportation experts take care of the details, so the customer doesn’t have to know the ins and outs of the international trade compliance or ocean trade lanes. And as a market leader in major global trade lanes, we help our customers efficiently secure the rates and capacity they need. Additionally, C.H. Robinson provides value by offering an information advantage through our proprietary technology platform, Navisphere. Our ability to turn data into actionable insights through our core services – ocean, air, customs brokerage, project cargo logistics, trade compliance, vendor management and surface transportation is a differentiator for our customers.

Today many customers ask what differentiates your company from the rest. Continuous innovation and evolution have become imperative to stay pertinent in the industry. As a corollary, commoditization of the standard product has made the differentiation question even more relevant.

What would be your advice for the young entrepreneurs who wish to work in this domain?

About MADHAV THAPAR

GST was put into effect to simplify domestic transportation of goods: reducing transportation times at borders, making it easier for businesses to remain compliant, and consolidating warehousing space. Our customer’s needs in India are primarily international transportation. That being said, GST did simplify our tax engines which have been beneficial for accounting processes.

CENTRAL CARGO RELOCATIONS

Central Cargo Relocations Originally in the transportation business for almost two decades, it was important to diversify into more lucrative and challenging business and also to enhance their business opportunities.

Orientation

Avishek Singh | Business Connect

Industrial

• Packagings

Let’s look into the detailed understanding of the services. International Relocations

• Car Relocations

The Company believes to offer exemplary services as per the requirements of the clients.

Document Digital Scanning

Central Cargo Relocations is one of the leading Relocation companies for the movement of Household Goods, Cars, Furniture, Handicrafts, and Machinery with their presence in almost all the major cities Pan India. It was incepted in the year 2004. And since then, the Company has not looked back but has grown in leaps and bounds from the last 15 years with enriching experience and expertise, and have successfully relocated more than 40,000 happy families across CentralIndia.Cargo

“A service of the highest quality is not only our liability but our earnest passion.”

Fine Art

~ AJAY. O. SHARMA

• International Relocations

Home Search

Detailed Understanding Of The Company

Relocations has following Services to Offer under one Roof

One of the most important aspects of any International relocation is the quality of packing, and it is ensured that the packing of the consignments is of very high quality. Their dedicated International packing staff is extensively trained, and utilize only the best available packing materials. They offer services specifically tailored to the needs of an individual or family who require to move their goods to an International Location.

Central Cargo Relocations is specialized to handle moves to International destinations. Regardless of the destination you are moving your goods, they can assist you in every way with better expertise, tailoring a combination of their services to suit your needs.

• Domestic Relocations

It’s been quite easy nowadays to relocate houses, offices or other hefty commodities. This is because a multitude of companies has emerged in the market, which facilitates these relocation services. CENTRAL CARGO RELOCATIONS PVT. LTD. is one of the leading Relocation Company which has grown over the years and have set high standards in the moving Industry, which acclimates to the needs of customers with perfect and standardized shifting techniques.

www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA 32

Record Management

• Storage Management

Handyman Services

The Co-founder and Managing Director Mr. Anil Sharma was instrumental alongside his brother Mr. Ajay SharmaDirector in building and bringing up this Company and now a key player in the Global and Domestic Market.

Your Perfect Business Partner and One Stop Solution for All Your Relocation Needs

• Insurance

• Corporate Relocations

Domestic move needs expertise as the items are innumerable, and are sensitive in nature with high sentimental value. All your household items are packed with utmost precision, and loaded with great care into the trucks for transportation to the desired destination within a schedule transit time. They operate with experience and perfection, to bring out the best innovative solutions.

CAR RELOCATIONS

• Mounting and dismounting of TVs

Central Cargo Relocations use specialized Car Trailers to transfer your car. This helps them to keep your car safe whilst loading or relocating it. They are associated with wellmaintained and perfectly functioning car trailer owners, which ensure your vehicles’ safe-keeping.

“For Over 10 Years, We Have Been Providing Our Clients With Convenient And Functional Plans And Expressive Logistic Services.”

Central Cargo Relocations ensures handling of their Customers goods and storage at the Warehouse with utmost safety and security. They regularly verify the goods left in their care for signs of storage damage. They also provide warehousing services in customized warehouses for special materials, airport terminals for shipping overseas, as well as warehouses for goods cleared by the Customs Department. All the tasks related to warehousing of goods and belongings are done under the supervision of experts, who belong to the logistics industry, and bring with them years of experience and expertise. Security concerns of warehousing services is another vital aspect they inspect, their team of experts ensures that your shipments are guarded from any impairment.

Central Cargo Relocations not only care for their Customers belongings, but also take care of them in person. They feel exhilarated after accomplishment of tasks by satisfying their customers. They are open to complaints from the customer’s end, but they highly appreciate their valuable suggestions for effective implementation.

FINE ART

The list of their clients consists of valuable and esteemed customers from all over India. This includes VODAFONEIDEA, RELIANCEINDUSTRIES LTD, ADANI GROUP OF COMPANIES, ADITYA BIRLA GROUP, MAHINDRA FINANCE, TIMES GROUP, PFIZER, GLAXO, DEUTSCHE BANK, VIACOM 18, DALMIA CEMENT, SCHINDLER ,AIRTEL, and many more.

CORPORATE RELOCATIONS

~AJAY. O. SHARMA

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Their industrial packaging services include a wide-spectrum of market sectors, from manufacturing and distribution, to government and local authorities, and wholesalers to retailers.

Their skilled professionals can help you with all the odd and end jobs. Capable of doing a range of jobs with effciency, their handyman services include the following,

Their tailored made offce shifting services are customized to suit the individual customer’s requirements whether it is a small offce, corporate or school. On-site supervision during

HANDYMAN SERVICES

They strive to relieve you of the stress of your International move, and will be there at every step of the operational process, from planning your move to unpacking of the last article of furniture in your new overseas home..

STORAGE MANAGEMENT

the move, logistic management, crate hire, dismantling and reassembly if required, are all carefully dealt with by them.

Central Cargo Relocations are truly specialized and professional for handling Fine Art & transportation. With their meticulous planning, extra care and a team of skilled packers and supervisors that are specially trained in the packing and handling of works of art, they offer premium quality service that is built around your specific requirements.

• Crating and Uncrating Service

Industrial relocation is not just about appropriate planning, but also about familiarity, supervision and execution as it involves packaging and moving heavy machineries. Whether it is moving within your town or across continents, central cargo holds extensive practice & knowledge in moving industrial equipment.

DOMESTIC RELOCATIONS

INDUSTRIAL PACKING

Orientation covers end-to-end relocation, right from predeparture counseling, familiarization, lifestyles and living conditions, documentation requirements, pre-screening of properties, advice on real estate practices and other useful day to day guidance. Needless to say, the Company has the latest updated data of every nook and corner to take care of Customer satisfaction.

Their trained professional staff uses expertise to ensure that your offce shifting will be carried professionally to your satisfaction. They would assist you in providing advice on logistics and removal strategies throughout the relocation process. If required, storage services can be provided at their secured warehouse.

• Dismantling and reassembling service

Office shifting is a time for change for both your staff and clients, for relocation: Careful planning and preparation of a process flow chart, both are important to a successful offce move. They ensure relocation of everything from your furniture and fixtures, electronics and appliances, to any vehicles you use in your company. Special goods and sensitive equipment’s are transported across, under their customized packaging to ensure better logistics. These customized packages are designed whilst keeping in mind your precise needs during offce shifting.

• Furniture Repair.

ORIENTATION

The packing of the goods during household relocation services is always done under the supervision of an expert to ensure that no damage is done to your goods during the transportation from one home to another.

THE CLIENTELE

re you trying to find the best CRM programme for your company? Are you curious to learn more about the

Software in India that You Can’t Miss in 2022 TOP CRM7

• HubSpot

• Oracle CRM Oracle CRM delivers a comprehensive and completely integrated stack of cloud applications, platform services, and designed systems with more than 420,000 clients and installations in more than 145 countries. In order to provide a seamless customer experience across marketing, sales, commerce, service, social, and configure, price, and quote, it delivers a comprehensive and integrated CRM solution that eliminates silos (CPQ).

Salesforce is a cloud-based CRM, or customer relationship management solution. Its capabilities of common email and chat tools enable you to recognise buying behaviour, which helps to optimise the targeting of your advertisements and promotions. It provides a wide selection of products, all of

• Salesforce

A

top 10 CRM software in India? If the answer is YES, keep reading to discover more about the leading CRM software solution providers catering to all size businesses. The market for CRM software has grown to become the largest in the world, and it is still expanding. CRM software is used by businesses of all sizes throughout the world to optimise operations and give customers a more tailored and personal experience. The global customer relationship management market size was estimated at USD 40.2 billion in 2019 by Grand View Research, and it is projected to grow at a CAGR of 14.2 per cent from 2020 to 2027. CRM is now undoubtedly at the core of any expanding business. Which CRM software for businesses is the finest going ahead in 2022, and what are its features and functionalities? Don’t worry, we have got you covered. Here are the top 7 CRM software in India that you can’t miss in TOP2022. 7 CRM SOFTWARE IN INDIA Technology www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA 36

Perhaps one of the most well-known CRM programmes is HubSpot. HubSpot CRM is a simple, user-friendly CRM application that is great for novice users, solopreneurs, and startups. With the online CRM for tiny businesses, you can easily monitor your relationships and recent contact activity. You can manage your contacts and get an up-todate view of your whole sales funnel using HubSpot’s us er-friendly, visual interface. Your connections can be sorted according to deals won and lost, scheduled appointments, predetermined time frames, and other factors. To arrange your contacts based on your unique needs, you may even create custom filters.

Your current contact lists can be easily uploaded to Constant Contact and tagged for organisation. You can create email list sub categories for connections with “VIP clients,” “leads,” and “Twitter followers,” for instance. In addition to other services, they offer segmentation, list cleaning, and tools for developing email lists. Constant Contact also integrates effectively with a variety of CRM applications. Depending on the services you wish to utilise and the quantity of email subscribers you have, Constant Contact offers a range of pricing options.

A customer relationship management (CRM) system is Microsoft Dynamics CRM. Additionally, it helps businesses to sell success fully, market more intelligently, and care anywhere. With One Microsoft solutions, the programme offers social insights, corporate information, and productivity. Microsoft Dynamics CRM can be used on-premises, in the cloud, or in a hybrid environment.

which integrate well with one another to support your business’s smooth growth and scaling within the platform. You may sub stantially simplify growth by doing this. characteristics that show where customers are in their customer journey. Simple reporting for income, average order value, and other metrics. a list of widget reports and setting options that offer various viewpoints on client data. For clients to enhance your sales process, you should offer more than just plug-ins.

• Sage CRM

• Microsoft Dynamics

More than 15,000 businesses in 70 different countries use the Sage CRM solution as their platform of choice for managing their sales and marketing activities. Over 6 million people use the company’s products worldwide. Applications include customer care, help desk, social CRM, and sales and marketing automation. Sage CRM has strong mobile capabilities as well. Additionally, the programme can be used both on-premises and in the cloud.CRM is now unquestionably at the core of any growing business. And, these were the top 7 CRM software in India that you can’t miss in 2022.

With the help of Zendesk, salespeople’s tasks are 10 times easier to access in any company. With the major objectives of deal com pletion and customer satisfaction in mind, this integrated solution optimises routine sales processes, tracks conversions, improves performance visibility, and streamlines sales pipeline management. With Zendesk, a sales team can do a variety of tasks from a single platform with only a few clicks. Salespeople can schedule meetings, place calls, and keep track of previous deals without breaking a sweat.

• Zendesk CRM

Although it can be used as a CRM, Constant Contact is most recognised for its email marketing service. Constant Contact allows you to maintain all of your contacts in addition to sending amazing marketing emails to your subscribers.

• QConstant Contact

37 www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA

affirms that they are developing a culture that emphasizes leading and facilitating rather than directing and controlling. A culture in which managers add value by assisting and supporting their people while maintaining accountability as well.

The incredible team of Inext Logistics is preparing to enhance and widen its range of offered services to improve its customer loyalty status. The leader says that developing a loyal client base is the key strategy for sales growth as it’s usually more cost-effective than acquiring new clientele. As logistics reengineering is an important stepped forward foundation to ensure the success of the enterprise, Inext has gone ahead to offer the most reliable & cost-effective supply chain solutions to the clients through a cloud-based technology that puts everything in place. The company is growing at a brisk pace by prioritizing the analysis of workflows within and between enterprises to efficiently optimize end-to-end processes and eliminate the tasks that are valueless for the organization.

INEXT LOGISTICS & SUPPLY CHAIN PVT. LTD.

Mehak Malhotra | Business Connect

Mr. Amardeep Singh Khurana has served the logistics industry for the past 20 years and he has gained immense knowledge by working with many MNC companies like DHL & TNT. He is well regarded as supply chain and regulatory domain expert. He has implemented his learnings and tremendous knowledge gained in the journey and conceptualized his venture in 2009 with a motto of ‘Passion Delivered”.

In addition, each member of the organization is purely dedicated to the best of class services with a motto of ‘Passion Delivered” for its clientele. By emphasizing technology-driven operations, the company is thriving to be one of the most competitive and efficient logistic & supply chain brands and relentlessly developing its operations in the arena.

he CEO Story is back with another brand-new tale of an exemplary leader of the business arena-Inext Logistics & Supply Chain Pvt. Ltd. It is an awardwinning AEO, IATA, MTO, and ISO certified company that has become one of the fastest-growing ventures in Asia. The company has collaborated with 6,000+ partners worldwide in 200+ countries by being a proud member of the World Cargo Alliance. Also, it has a pan India presence in 13 locations with a 250+ dedicated team members working relentlessly 24 x7 & 365 days of the year.

AMAR KHURANA MD

LOGISITCS ARENA REVAMPED WITH

EXEMPLARY ORGANIZATIONAL CULTURE

TECH- DRIVEN SOLUTIONS

www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA 38

When our editorial team asked about the culture of the Inext, the team explains that they immensely value the importance of people in the organization while realizing their corporate vision. They have a robust perception that the readiness of the people of being committed to a vision depends on the organizational leadership style. And this is the reason, the organization spends a considerable amount of time and effort in providing strategic coaching to the business leaders and motivating high-performers. Mr. Khurana

Amardeep Singh Khurana, CMD of the company stated that, “We have the expertise to transform freight solutions that provides us a competitve advantage of being cost effective, more predictable in pricing and provide cutting edge assurance that products will be effectively delivered on time, every time to the respective destination. Also, we are experienced in most market verticals and offer customized services for Automotive, Electronics, Engineering, pharmaceutical, healthcare, retail, e-Commerce, hi-tech, and lifestyle industries. As we are a experienced and trustworthy team that is always committed to providing 24X7 support, we truly understand the criticality and importance of timely delivery of each shipment, Inext handles each shipment, whether big or small, efficiently and effectively.”

T

DIVERSIFICATION STRATEGY , EXPANSION AND MUCH MORE

yourself • Practice candid communication • Develop worst-case scenarios • Focus on what has the highest payoff • Establish a risk management plan • Accept you don’t have all the answers • Practice value-based decision making • Embrace Resilience Practices • Think

TRANSFORMING CHALLENGES INTO OPPORTUNITIES

The management has the perception that employees need to be involved in the decision-making process of the organization because when you make employees part of the solution, it’s easier to get their buy-in and commitment for the long term. While winding up our virtual session with him, our team requested Amardeep to share some valuable nuggets for our global readership and the upcoming entrepreneurs.

HE ADDS FURTHER, “There are numerous milestones in the life of every business. You just need to be sure to mark all of them. Every day millions of people arrive at their workspace to contribute their best, and their positive attitude directly boosts the morale of the leader. Also, it’s equally important to enjoy your life and celebrate the moments. Just throw a party and celebrate your accomplishments. Try to do something positive every day, Don’t ever allow yourself to get caught up in the routine.”

Amardeep says that Inext has become more effective at communicating to clients regarding the precise time of arrival and options to change the delivery arrangements. He adds, “By gaining the info of exact condition of a package and location at every stage-logistics company can predict any disruption. And when the external data sources are integrated with machine learning, then routes can be changed in real-time.”

Inext Logistics & Supply Chain Pvt. Ltd. has dealt with numerous uncertainties that occurred throughout the conduction of the business. The CMD says that uncertainty forms a significant part of any business, and every business leader should know that there is no reward without bearing the risk. He shared some valuable tips to overcome challenges in the business to gain maximum profit out of it. by changing globally, act locally Leverage leadership core values

Amardeep says, “Motivating employees is always important-but inspiring our team is extremely crucial during the challenging economical phase. When business results are less than promising, a sense of fear and anxiety arises that can bring the performance of employees to a standstill.” He further says, motivate employees in difficult times, give them vision, don’t hide the target, provide them regular feedback-as these are the factors that boost their performance.

When the whole world was going through a global pandemic, and almost every organization in the business realm was stepping back, Inext tried its best to stand still in the market and got success too. At that time, the business-to-business logistics market came almost to a standstill-and impacts were profound as well as supply chain system was seriously disrupted by introducing new regulations. At present, when the journey of recovery is on its way, the company is transforming its status into a better version.

• Build-in flexibility • Be transparent • Implement and optimize • Embrace ambiguity • Start

THE ULTIMATE MOTIVATION STRATEGY

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On asking more, anout his increasing clientele base, Amardeep enlighted us and affirmed that “Expanding our service offerings can directly widen our target audience and help us open up our customer base. We want to offer cost effective logistics solutions-by enabling technology in everything we do. Timely Information at every stage of shipment helps our customer to plan in a better way and reduce the cost of inventories held. We also target a variety of demographics, and cater to the unique needs of clients across the supply chain. Offering services that cover a range of customer pain points will extend our brand’s reach and provide a more inclusive experience and maximize upselling opportunities by easily offering high-quality services.

DETERMINED TO MAKE A CHANGE

Anyone can be a leader, but not everyone can be a sustainable leader. It takes sheer will and a unique ability to think broadly. Business, be it of any size or shape, rides on the strong leadership skills of a person. But logistics makes the matter complex than others. Hailing from Gujrat, Mr. Shah sought to redefine the logistics space

JBS Academy Private Limited

The need of the hour is dynamic and well-trained logisticians who can keep the bar high to par with global standards. In light of the foregoing, we’re pleased to present JBS Academy, a pioneering skill-development institute, building efficient logisticians and maritime specialists through bespoke training solutions. Recently, our magazine held an exclusive tête-à-tête with Mr. Samir J Shah, (Partner, Chief Mentor & Director), for our upcoming edition “Entrepreneur of the Year 2021”. Below is the disclosure of the freewheeling conversation.

levelling it with other career prospects. He is one of the prime logisticians nurtured in Custom Brokering, Freight Forwarding, Logistic Education, SCM Training and Mentoring. As such, he was aware that Logistics & Supply chain was virgin territory and that except for logistics hubs like Kolkata, Mumbai, Chennai and Cochin, people didn’t know how goods moved inland. The blue-collars weren’t trained, for the country didn’t have a formal education structure for this segment. Although Indian logistics had several technological inclusions, the lack of knowledge became a major hurdle. Ultimately, it impacted the trust between exporters and importers across

Logistics

Mr.boundaries.Shahsought to change this and make Indian logistics at par with global standards. In 1984, he joined his family business, JBS Group, which has a history of providing complete logistic services since 1957 and began setting

in India has evolved from a disorganised segment to a well-organized and technology-driven industry. However, the quality of human resources in Indian logistics is still stagnant. Since most companies rely on good logistics management to function effectively, it’s imperative to have a sharp skill set.

Mr. Samir J Shah (Partner, Chief Mentor and Director)

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SAMIR J SHAH: PIONEERING THE DEVELOPMENT OF DYNAMIC LOGISTICIANS IN INDIA

Avishek Singh | Business Connect

BUILT FOR A COMMON GOOD

COVID-19 flipped the business world upside down and pushed people to venture beyond their boundaries. And it wasn’t any different for the education realm as well. But, every challenge is an unorthodox opportunity. As a training centre, JBS had a financial beating due to closing classroom training, but it used the period to develop new products, update skills and knowledge. Mr. Shah adds that they ventured into self-paced training. They collaborated with content creators worldwide via YouTube to refine content and curriculums. So, COVID-19 was both a challenge and an opportunity, which JBS Academy utilized optimally.

THOUGHTS TO INSPIRE COMMUNITYTHE

JBS’s workforce reflects its enthusiasm for Social upliftment. But what makes it so special? The majority of its team includes women who are passionate and hardworking. “Our decision to hire women is a deliberate one. We recognise and adhere to their endeavours in professional and personal lives,” asserts Mr. Shah. The company has a distributed workforce with distinct responsibilities, like developing curriculums, creating videographic teaching content, sales & marketing and teaching. And everyone works in unison to ensure a fully autonomous operational flow. The faculties bring over 26 to 27 years of experience to the table in their respective domain.

JBS also has a very hospitable environment that attracts the talent pool. However, it seeks people with the right attitude over their domain/technical expertise. Mr. Shah shares that most team members are trained in-house on creating videos, operating a camera, etc. The company has a learning culture, and everyone upholds it to the letter. This like-minded setting keeps the team moving forward. Although JBS hasn’t soared in the last decade, its employees see it as a service to society, which keeps them engaged.

THRUSTNG BEYOND COVID-19

As a pioneer in the block, JBS Group has contributed to major developments in Indian Logistics, especially cargo movements inland. Being a part of it, JBS Academy stands proud as a knowledge sharing centre for the youth to excel in the logistics space. It has received widespread praise from the central and state government, as well as the international market. This inspires JBS to delve deeper into logistics and unveil new opportunities.

AN ON THE GO TRAINING MODULE

In light of that, the company plans to expand into all 12 logistics verticals, along with the ones it now operates in - This will help in popularizing its portfolio. Next, it aims to increase its student base. Its faculties are visiting colleges and institutions and making presentations to attract graduates for a career in logistics. Lastly, it’s developing a National Standards of Quality Framework certification (NSQF) to help students who dropped out of mid-school (10th/12th) finish their education anywhere in India. “In India, socially, a certificate scales a better value of a person’s talent and abilities,” says Mr. Shah. Ultimately, the certification is focused on empowering the employable class of people in logistics.

THE SOULS OF JBS

“Always be a learner and be introspective. Industries like logistics are dynamic and transform rapidly. Be sincere and study your domain to the letter to build your forte. You can not afford to be superficial about your facts. Lastly, pursue excellence and perfection over money. The more perfection you bring to the table, the better rewards you receive.”

up institutes for technical training across the region. Initially, the focus was on enhancing the computer skills of the youth across Gujarat. But in 2010, with the support of academicians, logisticians and social thinkers, JBS Academy was reshaped into an institute of advanced Supply Chain and & Logistics training. “I was making a big contribution to our economy by working in an area where fewer employed people worked at that time,” he avers. Mr. Shah’s vision to reimagine logistics education has led to a visible increment in employability. “We are seeing at least 83 – 84% placements from every batch as soon as a program is complete,” Mr. Shah adds proudly. The difference that JBS Academy conveys is its students participate with a 20-23% salary increase compared to others in the same position. Therefore, it’s making a positive impact that students and companies can benefit from.

– Mr. Samir J Shah

MR. SAMIR J SHAH – A GLANCE ON HIS LEADERSHIP

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“Leaders never stop learning,” and it’s this inherent ability that makes them wiser and decisive. The phenomenon is tantamount to Mr. Shah’s 38 years of leadership. Besides chairing JBS Group, he is a strategic thinker, author, Influencer, TEDx speaker and Lawyer. His evergreen quality to learn from people and other sources makes him a disciplined, observant and sincere leader. His success mantra is “Whatever you do - do it for your satisfaction, not others.” He focuses on harnessing inspiration from success and learning from failures. It helps him in curtailing mistakes and yield better results. And he tries to instill these qualities in everyone around him. He encourages them to learn from mistakes and be analytical in the process. He also believes that everyone has their journey to make, be it professional or personal. He took the baton of leadership to work for common good, which helped him assemble his team and be an effective guide to them.

With a mission to refine Indian logistics, JBS has developed a customized curriculum well-aligned with industrial knowhow. Also, the faculties onboard include logisticians as well as academicians. The multi-linguistic model helps train on the dayto-day challenges and logistics trends. Its courses are segregated as classroom programs, self-study programs, Live Learning Programs and Regulation 6 CBrLR. These are designed by practising logisticians and verified by working professionals across the country. “Our programs are structured with 70% focus on theoretical education, 10-12% on soft skills, communication skills and basic computer skills. The rest is devoted to the workshop to give them an overview of real-world scenarios,” explains Mr. Shah. At the end of each program, the company invites visiting professors (logisticians, maritime specialists, etc.) to share their experiences and make students aware of what to expect.

JBS’s training model ensures a 360° development of its trainees. Logistics is often considered a very volatile segment with no room for errors. Here, one has to deliver and ensure a smooth transfer of items from one destination to another. In doing so, people will come across challenges and intricacies. JBS ensures that its trainees are well-prepared to manage and stay ahead of them. It provides them with the necessary tools and knowledge to analyze and find solutions to various problems with guaranteed results.

By giving certified jewellers direct access to import gold through the exchange mechanism, IIBX, with its technology-driven solutions, would help the movement of the Indian bullion market towards a more organised structure, according to a statement from the exchange.

Such a market is managed by China, the world’s largest consumer of gold, and it is where all gold produced domestically and imported must be purchased and sold. In 2021, India imported 1,069 tonnes of gold, up from 430 tonnes the previous year. In India, gold futures contracts are offered by the Multi Commodity Market (MCX) and National Commodity and Derivatives Exchange (NCDEX), however there is no physical exchange where gold can be purchased.

In

“A transparent bullion trading system in GIFT City would also provide significant help to India’s attempts to monetise gold,” said Somasundaram PR, regional chief executive officer of WGC’s Indian operations. first international Government to launch EXCHANGEGOLD

Nirmala Sitharaman, India’s finance minister, remarked that with the opening of this bullion market, “We will have stronger pricing negotiating strength.” Along with accelerating the financialization of gold in India, the exchange is expected to provide effective price discovery with the assurance of ethical sourcing and quality. India has strict regulations governing the import and sale of gold, and at the moment, only nominated institutions and organisations that have received the central bank’s approval are permitted to do so.

an effort to increase market transparency, India, the second-largest consumer of precious metals worldwide, opened its first global bullion exchange on Friday. The India International Bullion Exchange (IIBX), situated in the western Gujarat state’s Gujarat International Finance Tec-City (GIFT City), may help standardise gold prices in India and facilitate trading for small bullion dealers and jewellers.

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India’s

What is bullion?

A total of 25,000 tonnes of gold are said to be owned by Indian households, and they are passed down from one generation to the next. To cut down on imports, New Delhi has been aiming to monetize these holdings.

“ This was set up to make it possible to trade commodities on an exchange. Trading may be done in US dollars as well because this is an international exchange. One of Asia’s major trading centres is where we place ourselves. International players would be delighted to use our vaulting services because of the low cost on IIBX. The fact that this is a free trade zone also means that no duties would be paid, “According to IIBX’s CEO and MD, Ashok Gautam.

Why This Exchange?

The physical gold and silver of high purity often kept in the form of bars, ingots and coins are referred to as bullion. Bullion is frequently kept as reserves by central banks or by institutional investors, and it is occasionally regarded as legal money.

New RBI guidelines for Importing Gold:

So far, certain banks and organisations chosen by the RBI import gold into various cities on a consignment basis and subsequently provide it to dealers and jewellers. For processing, storage, and other services, the banks and other organisations charge the gold exporters a fee. When dealing with domestic customers, they also raise the price of the gold.

In accordance with the current international trade policy and rules published under the IFSC Act, banks may now let certified jewellers make advance payments for the import of gold through IIBX for a period of 11 days. The RBI specifies that all payments by authorised jewellers for gold imports through IIBX must be made through an exchange mechanism that has been approved by IFSCA.

Who came on board?

“All bullion imports for domestic use must go via the international Bullion Exchange, which will serve as the “Gateway for bullion imports into India.” The exchange ecosystem is anticipated to unite all market players to a single, transparent platform for trading bullion, guarantee the quality of the gold, promote deeper interaction with other financial market segments, and support India’s position as the main trading centre in the world.” read a government statement.

According to a statement by the IFSC Authority, this exchange would enable effective price discovery with the guarantee of ethical

Until it reaches the final user, the buyers transfer this fee through the value chain. With the IIBX now operating, eligible domestic customers can acquire the bars and coins from a foreign supplier there who is also a member of the IIBX through a branch in the gift city.

64 significant jewellery retailers have joined the programme thus far, and more are applying. Among the prominent names is Malabar Gold Pvt. Ltd. Corporation Titan Ltd. Bengaluru Refinery Pvt Ltd Jewellery brand RBZ Pvt Ltd. The Zaveri and Company Pvt Ltd.

The exchange is noteworthy because it allows eligible qualified jewellers in India to directly import gold through IIBX for the first time since the deregulation of gold imports through nominated banks and agencies in the 1990s. Jewellers will need to become a trading partner or a customer of a current trading member to do so. Furthermore, the exchange has established the required infrastructure to keep actual gold and silver.

sourcing and quality, in addition to advancing the financialization of gold in India. Who may sign up for the exchange? • Foreign Bullion Suppliers who adhere to OECD regulations • Non-Resident Individual/Proprietorship Firm • Registered Partnership Firm • Qualified Jewellers • Branches of IBU in GIFT City • Private Ltd Company • Public Ltd Company Entities must have a minimum net worth of Rs 25 crore and 90 percent of their average annual turnover in the previous three fiscal years derive from sales of commodities classified as precious metals in order to qualify as jewellers. After joining with the International Financial Services Center Association, NRI and Institutes will also be entitled to take part in the exchange (IFSCA) Only trading members or clients of trading members will be able to conduct transactions on IIBX on behalf of jewellers. A qualified jeweller who wishes to engage in trading must open a branch or subsidiary in an IFSC (International Financial Services Center) and submit an application to the IFSCA. www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA45

How has it happened so far?

Rajesh K Chief of Product & Technology

trucking logistics to cater to the latest requirements of the industry, RapidLoops is successfully raising the trucking efficiency in India by transcending traditional logistics boundaries with a digital marketplace that eliminates almost all physical documentation processes and makes sure the truckers get immediate payments on time, every time. RapidLoops came into existence in 2019 with headquarters in Tamil Nadu and has a presence across South India planning to expand across the nation. This is a centralised control room that optimizes any inefficiencies in trucking and fills any need gaps in the supply chain.

The company’s vision is to transcend traditional logistics boundaries by building a cutting-edge digital ecosystem and raising the level of the bulk cargo logistics sector. And its mission to achieve this is by making sure a transparent and efficient freight network is available for the shippers to make sure their logistics are well managed, through complete visibility and insights available for their strong planning. While working on its mission, the company has beaten its targets and pioneered in the logistics industry with its high quality and advanced solutions, catering to the big Indian names in this industry as clients in just a year and a half of the operations.

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The brains behind the brand, Arun, and Rajesh both have been good friends from the time they used to study together at the

Recently, RapidLoops has been recognised by the Silicon India Magazine as one of the ‘10 best Transport aggregators startup of 2020’ & as Emerging Startups of India by Insight Success Magazine. Now, the company is planning to go beyond core logistics to support the entire world of the trucking community with FastTag, Vehicle Insurance, Tyres, Spare parts, CV financing and it has a social commitment toward supporting driver skill enablement.

Shifting and Simplifying the Gears of Bulk Cargo Trucking Logistics Since Inception RAPIDLOOPS

THE BEGINNING…

The powerful, AI-driven, and user-friendly technology platform, RapidLoops is building the next-generation cuttingedge digital freight network platform to revolutionize the bulk cargo logistics sector. They are focused on improving the heavily fragmented trucking service industry to move bulk cargo consignment in a massive volume. Through their fully integrated system, they believe a parity that is necessary for both the parties in platform-type service can be established. So, they are making sure that the truck supply side gets truly organized and reliable by helping and supporting the truck owners wherever they need someone.

Gulshan Parveen | Business Connect

SimplifyingMarket.the

The logistics industry in India has flourished enormously in the last few years. As a consequence, the entities within the $ 92 billion transportation and logistics fraternity, have witnessed an overwhelming response from the industry. Despite sound revenue growth, only a few logistics companies have achieved this success. In this picture, RapidLoops Logistics has been creating new horizons in the Logistics

www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA

RapidLoops follows unique strategies to make such a freight network a possibility by assuring that the trucking partners who work with the company are paid well on time, every time without delay on completing their trips 24x7x365. The other key strategy at the company is to make sure the utilization of the fleet is increased by 10% to 20% by partnering with the brand and utilizing the loop network for return loads. RapidLoops operates on a principle that offers complete transparency to the Truck partner community making sure that they are not exploited by the remote broker world.

THE INNOVATIVE WORK CULTURE

university. Arun is a second-generation logistics person from the trucking service sector, and Rajesh is from the technology and product background. Arun has faced immense hurdles directly and experienced the problems faced by the truck owner community firsthand and lived that difficult life.

“If you have to break through traditions there is no way one can achieve it without a good R&D”, said Rajesh K. “We operate within the strata of the society where the technical education is almost zero and the mobile devices are being used only for entertainment and basic communication. The research, development, trial, and feedback loop has been extremely significant for every key feature we develop without which winning is almost impossible”, he further explained.

“We motivate them to work on non-core areas that they usually do on a day-to-day job and explore. We as leaders inspire our team by working on the ground. There is no manager conceptually within the business as everyone contributes on their part.

So, we inspire them by actually doing the job and creating an example”, the visionary further apprised.

IT IS FOCUSED ON EMPLOYING PEOPLE FROM LOCAL COMMUNITIES FROM DIFFERENT STATES, CULTURES, AND LANGUAGES. ALTHOUGH THIS SECTOR IS TOUGH FOR EVERY GENDER TO CONTRIBUTE TO, THE COMPANY IS COMING UP WITH BRILLIANT PLANS THIS YEAR TO ENGAGE WITH EVERYONE TO ACHIEVE THE DREAM OF LIVING IN INCLUSIVITY.

THE SIGNIFICANCE OF R&D BEHIND BUSINESS GROWTH

The duo has always tried and solved the market problems through the best technologies that can be offered. Once while discussing the key challenges of the supply chain industry, they came up with this brilliant idea to get the technology to work for the community and this is why they joined hands to keep the foundation of RapidLoops.

RAPIDLOOPS’S UNIQUE STRATEGIES

47

As they say, ‘live the world you want to change. As the business idea stems from that, RapidLoops makes sure that the employees live through the challenges themselves that they want to resolve and improve.

RapidLoops as a business is committed to the drive the community which is neglected and looking at severe shortage and the company is working with state bodies to make sure they can support that ecosystem to keep the industry an enviable one.

There is not a single bit of work at the company that it is doing in this business that doesn’t have a sufficient and valuable R&D outcome.

Transparency, challenging ideas, sharing, and supporting are key values at RapidLoops that the employees embrace. This prevails across the organization with a flat hierarchy mode. The company strongly believes in unity in diversity.

vice to guarantee that their clients are contented and their logistic demands are met.

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PVT

GOPI. R (CEO)

~ Gopi.R.

Logistics companies render the greatest support to the industries and other companies in the flow of goods and services. There is a multitude of complex operations in volved in the transportation and storage, which are ac complished quite easily with the support of Logistics Industries. SHIFTCO SHIPPING & LOGISTICS INDIA PVT LTD excels the arena and offers incredible logistics and freight forwarding services. The Chief Executive Of ficer of the company is Gopi.R.

FLUCTUATIONS IN THE MARKET TRENDS

There is an unprecedented increase in startups happen ing these days. The major impetus for startups is the

A REMARKABLE CONTRIBUTION IN THE LOGISTICS DOMAIN

Kajal Dobhal | Business Connect

Extraordinary customer relationship, responsiveness, and honesty empower them to sustain the strongest asso ciation with the client base

Research and development is the crucial process, and it invigorates the future of any business establishment to be a pioneer in its line of enterprise. The characteristic of R&D is as essential as service ethics or compliance is for them as a logistics company.

Shiftco Shipping and Logistics is a freight forwarding and logistics company with a highly integrated network of personnel, technology, and physical resources. The company offers superior end to end logistic solutions.

no stone unturned to deliver the commitment we have made to our clients and provide services beyond our clients’ expectations.”

SHIFTCO SHIPPING & LOGISTICS INDIA LTD:

VIWEING THE COMPANY’S PROFILE

“Weethos.leave

For ensuring the trust of clients over the Company, they adhere to their core principles and remain true to their

TRANSFORMATION FOR STARTUPS

Shiftco Shipping and Logistics are very judicious in rec ognizing the imparities in the business and regulating their costs, ensuring the excellence of delivery and ser

The Company entails the clientele that ranges in size from small entrepreneurial organizations to large companies. Their customers are engaged in a wide range of indus tries, which includes manufacturing, industrial, retail, technology, aerospace, commercial, life sciences, educa tion, construction, and government sectors. In addition, they serve third-party logistics providers, who them selves serve a multitude of customers and industries.

“Business Connect is one of the best business magazines I have come across. The magazine deals not only with big brands but also values burgeoning entrepre neurs. Thus, the best way to be connected to the busi ness world is only through reading the Business Con nect magazine, so I would urge the readers to continue reading this magazine.”

SOCIAL CONTRBUTION

Skilled workforce, service-driven culture, and personal ized solutions for managing the client’s equipment are the factors that provide them a competitive edge. They pledge to deliver the value and principled practices, which empowered them to become a credible merchan dizing partner with major vendors.

UNFURLING THE FLAG OF ACHIEVEMENTS AND MILESTONES

~Gopi.R

49 www.businessconnectindia.in | Vol. 5 | Special Edition September 2022 INDIA

FOR THE READERS

Umpteen number of people are the entrepreneur’s inspi ration. He has imbibed qualities from all the greatest leg ends. Some of the qualities that he has seen in them and those that he has inculcated in him are dedication, uniqueness, compliance to their ethos, and forbearance in all the situations.

GLANCE AT THE PERSONAL LIFE

Gopi. R considers his father as the stupor of inspiration. He had worked his whole life as an employee and given in many ways a supporting hand to create employers.

Start UP India, Digital India and Make in India are some of the programs that the present government have initiat ed. With respect to their industry, rationalizing of the tax reforms is a major change consequently bringing about minimized administrative expenditure.

“We at Shiftco Shipping & Logistics feel that struggle is a part and parcel of every success story. Now, before one concludes anything, it is important to understand that success is not a destination but a journey. We had our highs and lows, successes and failures. We took our fail ures and turned them into lessons to be learned from”.

INTIATIVES OF PRESENT GOVERNMENT

~Gopi.R.

ing the precincts of the school, color washing the school, and distribution of gifts. They are associated with a few non-governmental organizations that aid in ameliorating the social and economic condition of the less privileged.

WHAT MAKES THEM DIFFERENT?

As part of the corporate social responsibility, they had un dertaken a community service in April 2019 at a government school by planting trees, clean

“My zeal is soaring progres sively. I feel that each day has something in store for me to learn. Each lesson that I learn offers me the scope to develop myself personally and thereby helps me in taking our enter prise to bigger levels.” ~Gopi.R

The maestro has perfectly balanced his personal and pro fessional life. Travelling to exotic places and meeting new people interest him. Gopi.R spends a great deal of time listening and watching motivational speeches. Reading books on Personality Development inspires him to bring positive changes in his persona.

Future looks brilliant and aspiring. Experiences from the past will offer them avenues for growth in the near fu ture. With the increased demands for shipping and the growth of e-commerce, they envisage a wonderful future for their company.

aid given by the government, and its schemes are help ing businesses to grow. There are many futuristic ideas which are replacing the old school of thought, concep tion, and methodologies. Automation & upright culture have played an enormous part in business advancement.

The company has come a long way and entrenched a phenomenal uniqueness for itself within the country and globally. Shiftco Shipping was awarded as the ‘Fastest Growing Logistics Company of the year 2018’ by EXIM INDIA on 29th June 2018 at ITC Grand Chola Sheraton, Chennai.

• Adani: 400 MHz - INR 212 Crore

• Vodafone: 1800 MHz, 2100 MHz, 2500 MHz, 3300 MHz, 26 GHz

• The largest ever auction of airwaves in India concluded on Monday (August 1) with the sale of spectrum worth INR 1,50,173 crore. About 71% (51,236.2 MHz) of the total spectrum has been sold to the bidders.

• Spectrum in the 26 GHz band which is not for public networks bought by the Adani Group.

• Spectrum in the 26 GHz band which is not for public networks bought by the Adani Group.

• Airtel: 19,867.8 MHz – INR 43,084 Crore

• The Indian government aims to begin the rollout of 5G - which it says can deliver data speeds about 10 times faster than 4G - by October this year. Globally, next-generation networks are seen as vital for emerging technologies such as selfdriving cars and artificial intelligence.

• Jio: 700 MHz, 800 MHz, 1800 MHz, 3300 MHz, 26 GHz

• Jio will be the only operator providing pan-India true 5G services with faster speeds, lower latency, and massive connectivity, the company statement claimed.

• Airtel: 900 MHz, 1800 MHz, 2100 MHz, 3300 MHz, 26 GHz

• Vi won a spectrum quantum of 6,228MHz, in 26GHz, 3,300MHz, 2,500MHz, 2,100MHz, and 1,800MHz.

build the world’s most advanced 5G network and further strengthen India’s global leadership in wireless broadband connectivity. Jio’s 5G network will enable next-generation digital solutions that will accelerate India’s AI-powered march towards becoming a $5 trillion-plus economy.

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5G AUCTION ENDS JIO TOPS THE TABLE WITH INR 88,078 CRORE IN BID

Highlights

• Airtel and Vodafone won spectrum worth $5.4 billion and $2.4 billion, respectively.

Amount of Spectrum Acquired

• Jio: 24,740 MHz - INR 88,078 Crore

5G Spectrum Auction: Key Points

India’s 5G Spectrum Auction 2022 finally concluded on August 1 after a total of 40 clock rounds with a total bid amount of INR 1,50,173 crore. About 71% (51,236.2 MHz) of the total spectrum has been sold to the bidders.

• Sunil Bharti Mittal’s Bharti Airtel bought a 19,867 MHz airwave across different bands for INR 43,084 crore.

Acquired Spectrum across different bands

• Adani: 26 GHz

• Vodafone Idea: 6228.4 MHz - INR 18,799 Crore

Telecom market leader Reliance Jio has bagged spectrum in 700MHz, 800MHz, 1800MHz, 3300MHz, and 26GHz bands for 20 years at INR 88,078 crore in India’s first 5G spectrum auction. Reliance Jio said in a statement that the acquisition of the right to access this spectrum will help Jio

• Reliance Jio placed the highest bid for the 5G spectrum, paying 88,078 crores to buy nearly half of the airwaves offered in the auction.

Telecom Minister Ashwini Vaishnav said, “Bids worth INR 1,49,454 crore have been received till the end of the ninth round. Analysts say Ambani’s Reliance Jio could be the most aggressive in the race. The minister said that all the bands of the spectrum are seeing the demand.

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CHEAPEST & MOST EXPENSIVE COUNTRIES FOR MOBILE DATA

The research claims that Israel offers the lowest mobile data, with 1GB of data costing just $0.04, or around INR 3.20. The second-cheapest mobile data provider in the world is found in Italy, where 1GB costs just $0.12, which is equivalent to about INR 9.59. San Marino ranks third on the list with a 1GB mobile data cost of $0.14, which is equivalent to about INR 11.19. Fiji and India come next on the list and provide 1GB of mobile data at $0.15 and $0.17, respectively (roughly around INR 11.99 and INR 13.59, respectively).

India is currently preparing for the imminent arrival of 5G. At least by the end of this year, telecom providers like Reliance Jio, Airtel, and Vi want to offer 5G services in the nation.

The report also revealed the names of 5 countries that offer the most expensive mobile data globally Saint Helena is at the top of the list with a 1GB mobile data cost of $41.06. (roughly around INR 3,323.92). The next countries on the list are the Falkland Islands, So Tomé and Príncipe, Tokelau, and Yemen, with 1GB of mobile data costing, respectively, $38.45 (INR 3,072.11), $29.49 (INR 2,356.21), $17.88 (INR 1,428.59), and $16.58 (INR 1,324.72).

has two reasons to smile when it comes to the Internet - on the second day of India’s first 5G spectrum auction after five rounds, the Center not only received a record bid of INR 1.49 lakh crore but also ranked fifth cheapest across the world for mobile data.

REVEALED WHERE DOES INDIA STAND?

India

According to the Worldwide Mobile Data Pricing 2022 list compiled by Cable.co.uk, India is among the top five countries with the least expensive mobile data plans. According to the report, India ranks fifth among 233 countries in terms of mobile data prices. The research looked at the cost of 1GB of mobile data in all 233 countries. The report found that the average price of 1GB of mobile data in India was $0.17 (approximately INR 13.5).

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